“our Ford Focus Titanium, you may be aware of this already but there was a recall on ford engines with coolant issues, we bought the car shortly after the recall but didnt receive any details about it
we took it for service in 2017 to Ford Gates in Harlow who said water pump and front cover were leaking and would cost £800 to replace, this was not the case as they were fine, however we noted later it was leaking from the degas pipe, which was the major flaw with these engines, later on the heater matrix started to leak so that was changed to, then after that the expansion bottle leaked so that was changed too
now the oil light has come on and the engine started knocking
on the ford website it says 100% compensation for these issues, when we took it to Gates on 1st November 2020 they said it is an oil related issue not coolant so refuse to repair/replace”
