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Fotosense Reviews

4.7 Rating 3,686 Reviews
93 %
of reviewers recommend Fotosense
4.7
Based on 3,686 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Fotosense Reviews
Visit Website

Phone:

01772628453

Email:

taff@fotosense.co.uk

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Anonymous
Anonymous  // 01/01/2019
Speedy delivery, easy to order! Thank you
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Posted 8 years ago
Fantastic service new camera needed a new case.
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Posted 8 years ago
received the item on time
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Posted 8 years ago
GOOD: Price. BAD: Ordered three items showing as in-stock on the web site. Got an email to say two were on their way but one was on back order and the estimated delivery date was a month away. Sent an email, got no reply. Tried calling, phone never answered. A few weeks went by and then I got another email to say that the item would now arrive in a couple of months, three months after the order was placed! I tried phoning and this time got through. The woman I spoke to was very apologetic and said she would look into it and I would get an update email later that day. No email arrived. However, about a week later I got an email from Royal Mail to say they were delivering a parcel from FotoSense and the next day the remaining part of my order turned up. My feedback to FotoSense is this - your communication skills are appalling and I won't be shopping with you again in case I encounter similar problems.
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Posted 8 years ago
easy to order and delivery was on time in a very timely manner
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Posted 8 years ago
Fast and cheap.
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Posted 8 years ago
Item correct and fast delivery thanks
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Posted 8 years ago
I bought a B+W filter. It arrived 9 days after order, so slow shipping. The seal had been slit, so the filter was probably a returned item, which is not how it was advertised. The filter had quite a bit of dust on it, which in my experience, is very unusual for B+W filters. Not happy. I have kept it as it doesn't actually look scored or damaged. I won't be buying from Fotosense again.
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Posted 8 years ago
Very fast delivery as usual - good products at good prices. Excellent service. Thank You
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Posted 8 years ago
Good customer service. Happy with delivery to Ireland.
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Posted 8 years ago
You had what I wanted, at the right price and it arrived in two days.
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Posted 8 years ago
My light stand arrived quickly and was well packed.
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Posted 8 years ago
Instructions were in japan or chinese so cant understand a word and the case never came with it
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Posted 8 years ago
Arrived in good time, well packaged. No complaints.
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Posted 8 years ago
GREAT SERVICE
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Posted 8 years ago
Found the exact case I was looking for. Easy to order and very prompt delivery.
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Posted 8 years ago
Good purchase at good price. warranty is great, have used before on fotosense buy and service when needed was excellent
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Posted 8 years ago
Fast shipment.
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Posted 8 years ago
The products were sent in good condition. They were later than advertised but when I phoned up a VERY helpful and apologetic lady explained the reason for delay
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Posted 8 years ago
Fantastic service. A* communication. Prompt delivery. Excellent value. Will recommend and use again.
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Posted 8 years ago
Fotosense is rated 4.7 based on 3,686 reviews