Fragrance Direct Reviews

“ Please don't give them your custom as they are shocking, thieves and their customer service leaves a lot to be desired. ”

“ Delivery never came, waited over 2 weeks. Awful service ”

“ I have emailed the customer service constantly and all I have got back is the same response. ”

“ Bought a perfume that lost is fragrance, 1 hour of used and the smell was gone. Contacted the customer service and I sent the perfum back and after that no more contact was done, no refund was made... Rubish system they have, so careful when dealing with them ”

“ This company doesn't want your business only your money. Terrible customer service, product arrives damaged or faulty or both. Avoid if you're sensible. ”

“ Didn't get what i ordered. Avoid this company, customer service a joke and very unhelpful ”

“ I ordered a mascara and it came unsealed and dried up. It clearly was not new and the customer service is appalling. Will not be using this company ever again and strongly advise against using this company. ”

“ The product dont last long bad customer service . The website are not oppdater. Stay away ”

“ Absolutely ridiculous. Very poor service. I would never use or recommend this company. Ordered a next day item over £100 and still haven’t received 4 days later. My wife ordered on a standard the next day and has received. I have not been informed of them looking into where my parcel has gone missing. Royal Mail tracking only tells me I will receive more information. Joke! ”

“ I'm afraid Fragrance Direct's customer service falls short in the following areas: The package of goods we ordered contained the order of another customer. ”