iGO4 Reviews

Name: iGO4
Rating: 4.03

4.0 Rating 1,428 Reviews

77 %

of reviewers recommend iGO4

Company Reviews

Questions

Metrics

4.0

Based on 1,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 74%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

iGO4 1 star review on 20th February 2026

Dylan Mitchell

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service is basically dead. The agents one speak to lack uniformity of information. Each of them has their own understanding of the same business and you are forcibly made to pay money that you should not be playing due to threats of cancelling your insurance. They don’t make notes for information discussed hence every call becomes a new call.”

Helpful Report

Posted 5 years ago

Hi Aram, We do appreciate your feedback and would be happy to look into this for you. If you could send us a private response with your policy details, we’ll investigate this further. Thanks, Kathryn.

Posted 5 years ago

“very efficient!”

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Posted 5 years ago

Hi, Thanks for the great review! our priority is our customers and we’re happy to hear you have had great service. Many Thanks, Kathryn.

Posted 5 years ago

“Best price, website and process very good, easy process”

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Posted 5 years ago

Hi Michael, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many Thanks, Kathryn.

Posted 5 years ago

“Good iam very happy”

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Posted 5 years ago

Hi Vamadeva, Thanks for your kind words! We are thrilled to hear you are happy with our service! Regards, Dylan

Posted 5 years ago

“Quick and easy quote, no hassle, everything set out clearly and give you plenty of time to get documents sorted and sent off. Would recommend! 👍”

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Posted 5 years ago

Hi Claire, Thanks for taking the time to leave us a review and share your experience with us! We are delighted that you would recommend us. Kind regards, Dylan

Posted 5 years ago

“Quick and easy quote, no hassle, everything set out clearly and give you plenty of time to get documents sorted and sent off. Would recommend! 👍”

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Posted 5 years ago

Hi Claire, Thanks for taking the time to leave us a review and share your experience with us! We are delighted that you would recommend us. Kind regards, Dylan

Posted 5 years ago

“Good service quick and easy”

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Posted 5 years ago

Hi, Thanks for your review, we appreciate your feedback! Regards, Dylan

Posted 5 years ago

“Good iam very happy”

Helpful Report

Posted 5 years ago

Hi Vamadeva, Thanks for your kind words! We are thrilled to hear you are happy with our service! Regards, Dylan

Posted 5 years ago

“RIP off pay a deposit and want a other payment like a few week after”

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Posted 5 years ago

Hi, Sorry to hear that you feel this way, this situation can happen depending on what date that your have selected for your direct debits. If it is the case that you have selected a date that comes up in the next few weeks then that will be the date it comes out. You still have the same amount of payments on the policy so this will benefit you towards the end of your year with us. Regards, Dylan

Posted 5 years ago

“I went for the quote and disapointed to learn that I was charged £60.00 in additon to the orignal price. Also the insurance only allows me to cover one vehicle only.”

Helpful Report

Posted 5 years ago

Hi Ms Mann, We are sorry that you feel this way, the £60 fee is including inside the price that you are quoted, we are simply just letting you know that it is there. We appreciate your feedback regarding the potential multicar policies and will ensure this is fed back to the correct department. Regards, Dylan

Posted 5 years ago

“Good service quick and easy”

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Posted 5 years ago

Hi, Thanks for your great review! We appreciate your feedback, Regards, Dylan

Posted 5 years ago

“Good service quick and easy”

Helpful Report

Posted 5 years ago

Hi, Thanks for your great review! We appreciate your feedback, Regards, Dylan

Posted 5 years ago

“First time using this company”

Helpful Report

Posted 5 years ago

Hi Parveen, Thanks for your review, we hope that your first time will be great and we look forward to seeing you at your renewal! Regards, Dylan

Posted 5 years ago

“Fantastically quick work”

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Posted 5 years ago

Hi, Thanks for your review, we are pleased that you are happy with the experience so far! Regards, Dylan

Posted 5 years ago

Hi, Thanks for your kind feedback! We appreciate your review! Regards, Dylan

Posted 5 years ago

“Insurance was made easy to set up by staff. Every thing was clearly explained. I got cover for my vehicle the same day”

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Posted 5 years ago

Hi, Thanks for your review. We appreciate you taking the time out to share your experience. Kind regards, Dylan

Posted 5 years ago

Hi, Thanks for taking the time to share your experience! We are thrilled to hear this, Kind regards, Dylan

Posted 5 years ago

“Best insurance.”

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Posted 5 years ago

Hi Dan, Thanks for your kind words! We appreciate your review. Regards, Dylan

Posted 5 years ago

“Easy.. cheaper than others.. 😊so far very happy”

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Posted 5 years ago

Hi Maria, Thanks for your review, We are pleased it is working for you so far! Regards, Dylan

Posted 5 years ago

“Easy to set up and very reasonable on price”

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Posted 5 years ago

Hi, Thanks for your kind review, we appreciate your feedback! Regards, Dylan

Posted 5 years ago

Hi, Thanks for your kind review, We appreciate your feedback! Regards. Dylan

Posted 5 years ago

“Terrible waiting times trying to get through and less than helpful staff when it comes to having an issue regarding policy. Would not reccomend”

Helpful Report

Posted 5 years ago

Hi James, Thanks for your review, we are sorry that you felt this way and would be happy to look into your query if it is still outstanding. If it is, please drop us an email and we can move further towards resolution for you. Regards, Dylan

Posted 5 years ago

“customer service is shocking- 3 phone calls to confirm direct debit details and i was still getting cancellation threatening letters, when i got the confirmation of direct debit they had put the named driver as bank account holder and not me! Will defo not use again- stay clear!!!!!!!!”

Helpful Report

Posted 5 years ago

Hi Alan, This certainly sounds unusual and would like to try and look into this for you. If you could send us an email with your details we can look into this further for you. Regards, Dylan

Posted 5 years ago

iGO4 is rated 4.0 based on 1,428 reviews