iGO4 Reviews

Name: iGO4
Rating: 4.03

4.0 Rating 1,428 Reviews

77 %

of reviewers recommend iGO4

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4.0

Based on 1,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 74%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

iGO4 1 star review on 20th February 2026

Dylan Mitchell

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a no fault accident, third party took full responsibility, vehicle was written off, I didn't need the insurance anymore because I no longer had the car yet these robbers still wanted me to continue paying them, clear case of typical insurance mis selling. So I said no, and decided to cancel the insurance and for such a genuine reason beyond my control they decided to slam on all these charges out of nowhere, £65 cancellation fee, £60 other charges! What a load of daylight robbers. I cancelled because they wrote off the vehicle, I didn't have it anymore, honestly HOW GENUINE CAN IT GET?? So i'm going to give them a running for their money, well, for actually robbing me. To make matters worse, they issued a proof of no claims with incorrect claims information, how subjective and unprofessional. I am taking my case to Financial Ombudsmmen and FCA, hopefully it will finally be decided in court. These robbers need some education on "fair charges" policies. BUY INSURANCE FROM THEM AT YOUR OWN RISK !! I had the worst experience of my life and i've thrown them in the dust bin!”

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Posted 6 years ago

Hi Albert, We do apologise for your negative experience with us. We’d like to look into this further for you: if you would be happy to send us a private reply with your details, we can investigate further. Thanks, Kathryn.

Posted 6 years ago

“Having had difficulty the previous day and spending over 1 hour trying to speak to IG04 staff, i eventually got through to a very helpful staff member who managed to finalize my car Insurance policy. Thank you very much”

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Posted 6 years ago

Hi Stan, Thanks for such a great review. We work hard to offer the best service possible for our customers and the COVID-19 situation has made contacting us more difficult, so we’re very happy to see this reflected in your feedback that you was able to get this sorted! Kind regards, Dylan

Posted 6 years ago

“Good price and service thus far”

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Posted 6 years ago

Hi Andrew, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with iGO4 so far! Regards, Dylan

Posted 6 years ago

“Very easy and affordable.”

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Posted 6 years ago

Hi Zack, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Thanks, Kathryn.

Posted 6 years ago

“1st time using iGO4, so we'll wait and see.”

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Posted 6 years ago

Hi, Thanks for giving us your feedback: our priority is our customer service. If there is anything you’d like us to discuss with you, please let us know at reviews@igo4.com. Thanks, Kathryn.

Posted 6 years ago

“Nice and easy to get car insurance no hidden fees or costs would recommend”

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Posted 6 years ago

Hi Daniel, We’re so glad you’ve enjoyed the experience you have had with Igo4. Thanks for taking the time to give us your feedback – it’s very much appreciated. Thanks, Kathryn.

Posted 6 years ago

“Good Service once I’d got through as problems with phone line and good price”

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Posted 6 years ago

Hi Elaine, Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Kind regards, Dylan

Posted 6 years ago

“Very good a very nice people to talk to and also cheaper than many”

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Posted 6 years ago

Hi Kevin, We’re so glad you’ve enjoyed the experience you have had with iGO4. Thanks for taking the time to give us your feedback – it’s very much appreciated. Regards, Dylan

Posted 6 years ago

“Good service”

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Posted 6 years ago

Hi, Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Regards, Dylan

Posted 6 years ago

“Help full staff on end of phone line would highly recommend”

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Posted 6 years ago

Hi, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Regards, Dylan

Posted 6 years ago

“A great company , made it a easy and painless, highly recommend”

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Posted 6 years ago

Hi Joanne, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Kind Regards, Dylan

Posted 6 years ago

“Always helpful both by email and phone calls”

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Posted 6 years ago

Hi P Mchughl, Thanks for your feedback and for taking time out of your day to leave us a review - we do appreciate it. We’re thrilled you’re happy with the service you have received. Kind Regards, Dylan

Posted 6 years ago

“Very good so far, very efficient and polite the lady I spoke to”

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Posted 6 years ago

Hi Yonas, Thank you for your kind words - we’re glad your experience with iGO4 has been great. We look forward to continuing to provide you with this level of service. Regards, Dylan

Posted 6 years ago

“Great customer service, was leaving as I found a cheaper quote. Ended my insurance, waived the cancellation and got me a new price. This company wants to keep their customers and ensure they are happy. 5 stars from me”

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Posted 6 years ago

Hi Alex, Thanks for taking the time to share your feedback. We work hard to make sure our customers receive a great service. We’re over the moon to receive your appreciation, so thank you! Thanks, Kathryn

Posted 6 years ago

“Very quick and a good price great thanks”

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Posted 6 years ago

Hi Peter, Thanks for taking the time to write such a lovely review for us. We’re so happy you feel we have provided such a great service for you. Our top priority is our customer, so thank you for validating our efforts! Thanks, Kathryn.

Posted 6 years ago

“All was good apart from when they asked for proof on NCB they wouldnt accept mine even though it stated it was ok to use”

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Posted 6 years ago

Hi Jay, Thanks for the kind review, we take our customer service seriously and will take all feedback on board. Thanks, Kathryn.

Posted 6 years ago

“As everything is on line. 8 haven't had any problems.”

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Posted 6 years ago

Hi Louise, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Thanks, Kathryn.

Posted 6 years ago

“I found it easy to apply for car insurance only problem was I kept receiving email I haven’t sent prove off my no claims discount I couldn’t do this until I receive it from my previous insurance company but eventually got it and send to you overall good value from Igo4 so very pleased”

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Posted 6 years ago

Hi Mr Oram, Thanks for the great review! our priority is our customers and we’re happy to hear you have had great service. If you feel we can improve on anything please let us know! Thanks, Kathryn.

Posted 6 years ago

“The best one”

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Posted 6 years ago

Hi Besmir, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Thanks, Kathryn.

Posted 6 years ago

“Unable to set up portal”

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Posted 6 years ago

Hi, We’re sorry to hear this. If you’d like to send us a private reply with your policy details to reviews@igo4.com, we can look into this for you. Thank you, Dylan

Posted 6 years ago

iGO4 is rated 4.0 based on 1,428 reviews