Insurance Factory Limited Reviews

4.8 Rating 897 Reviews
A
Happiness Grade
A

Customer Service - Good

98.47%
Industry Average
Absolutely first class service. Was dreading getting a quote after my drink driving conviction but Ian made it so easy and simple would definitely recommend 10/10
posted 3 years ago - Anonymous
Ian Quinn dealt with me. Very friendly, helpful and made me feel comfortable. Good service all round and the easiest insurance I have had to do by far. Ian made it easy!!!! Thanks
posted 3 years ago - elaine singleton
“Ian Quinn” who dealt with me was brilliant!! Spot on!! He really looked after me and made me feel welcome and comfortable. He provided a great service!! And was really helpful. Thank you Ian, top man.
posted 3 years ago - Joel Lawson
Iain was very pleasant to speak to made everything very clear and he got me best price he could, was happy with his customer service friendly clear manner :)
posted 3 years ago - Claire Edward
Ian quinn gave me quality service and feedback regarding my insurance (5 stars for him). Even went the extra mile to help me out with the best deal. Top bloke great firm. Thanks again
posted 3 years ago - Adam Glynn
Mr Ian Quinn provided me with excellent service from start to finish, would highly recommend! Great job guys! 🙌
posted 3 years ago - David Wilson
I spoke to Ian Quinn, lovely gentleman, very good and reassuring service. Called back today to make an adjustment to the policy and he gave me an amazing service and got me a very good quote! 👍
posted 3 years ago - Anonymous
Ian was the one that gave me quote during these hard times he made it more enjoyable to speak to on the phone being cheery but also given me the info and trying his best to get me the quote that I needed for my policy, never happy with his service
posted 3 years ago - Daniel my
Great service, helped me at every stage. Very pleased polite and friendly staff i have seen seen ☺
posted 3 years ago - Imtiaz
100% would recommend. Ian was very helpful with great customer service and had my policy all set up fast without any issues.
posted 3 years ago - Emma R