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Ladybird Insurance Reviews

4.1 Rating 1,062 Reviews
A
Happiness Grade
A

Customer Service - Good

96.11%
Industry Average
“ I found the customer service person #Monica was excellent, efficient and a reason to come back to this insurance company. Thank you! ”
posted 6 years ago - Anonymous
“ I’m impressed with the service ”
posted 6 years ago - Hanan
“ Opeyemi Aketepe was so helpful and ensured we had the best service ”
posted 6 years ago - Tamelia Hamilton
“ Excellent service from Jason today . Really happy with the information I received . ”
posted 6 years ago - Anonymous
“ This year my insurance renewal was received and I contacted Fresh Insurance and managed to speak one of their employees called Jamie Simms. He was a absolute credit to the company and himself to be honest, he was very informative, understanding and supportive towards any concerns raised. My only worry would be if I was to contact them again would I receive the same standard of service. ”
posted 6 years ago - Chris
“ #Lucy ,a customer service advisor at Labybird was very calm & helpful. Insurance can be daunting, but she was really professional and answered any questions I had with ease. I felt very satisfied & taken care of with the service she provided over the phone. ”
posted 6 years ago - Anonymous
“ #Lucy ,a customer service advisor at Labybird was very calm & helpful. Insurance can be daunting, but she was really professional and answered any questions I had with ease. I felt very satisfied & taken care of with the service she provided over the phone. ”
posted 6 years ago - Anonymous
“ Emma was very polite, efficient and informative! Very helpful. One of my best customer service experiences Kind regards M Russo ”
posted 6 years ago - M russo
“ Very informative Dealt with quickly under the circumstances Really good customer service ”
posted 6 years ago - Braden Cartwright
“ Customer service. I spoke to Georgia on the phone regarding my policy issue. She was extremely helpful. Knowing that her colleagues made me cry because of how rude and terrible customer service. I really appreciate her help and was so lovely and polite. Can’t you enough for making me feel less stress now. Thank you so much AMAZING customer service skills ”
posted 6 years ago - Anonymous