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Purely Pets Reviews

1.3 Rating 230 Reviews
7 %
of reviewers recommend Purely Pets
1.3
Based on 230 reviews
Customer Service
Communication Channels
Email, Telephone

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Anonymous
Anonymous  // 01/01/2019
“I purchased a lifetime policy and now the dog is over 8 years old purely pets have increased my policy from £300 to £600 in one year as they know I can't go elsewhere because you would not be covered for pre existing conditions so they increase to what ever they want this is dispute me having to pay £99 ecesss plus 15% on top of any claim I wish I had never taken this policy out beware of this company”
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Posted 11 years ago
“Very reasonable price wise .”
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(Pet Insurance) - Posted 11 years ago
“I have been very happy with the whole package , from buying the policy to dealing with my claim.”
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(Pet Insurance) - Posted 11 years ago
“Switched after having a renewal amount of £77 per month from previous insurers . We had to claim shortly after changing and were very worried that we wouldn't be paid out. These worries were unfounded and Purely Pets were fantastic and paid out very quickly and without question. Can't recommend them highly enough on price and customer service.”
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(Pet Insurance) - Posted 11 years ago
“Switched after having a renewal amount of £77 per month from previous insurers . We had to claim shortly after changing and were very worried that we wouldn't be paid out. These worries were unfounded and Purely Pets were fantastic and paid out very quickly and without question. Can't recommend them highly enough on price and customer service.”
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(Pet Insurance) - Posted 11 years ago
“Total waste of time will be cancelling to long story to go though.”
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(Pet Insurance) - Posted 11 years ago
“VERY PLEASED WITH THE CLAIMS SERVICE.”
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(Pet Insurance) - Posted 11 years ago
“Unfortunately after having taken out this policy I have had 3 claims and every one has been handled exceptionally by the team at Purely Pets. There response has always been quick, helpful and very very kind.”
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(Pet Insurance) - Posted 11 years ago
“I have recommended Purely Pets Insurance to friends and family who have taken policies with this pet provider. I would rate Purely Pets 'Highly recommended' Our Retriever became seriously ill this year and with the worry of a sick animal the last thing you need is doubt over your insurance provider. Purely Pets made the process of claiming really easy and hassle free.”
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(Pet Insurance) - Posted 12 years ago
“Easy to understand cover and buy. Good price.”
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(Pet Insurance) - Posted 12 years ago
Purely Pets is rated 1.3 based on 230 reviews