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If you request a refund, as per your rights in the Consumer Contracts Regulations, you will soon become familiar with the constant empty promises of "I will chase this up with Accounts" and "They have told me they will do this tomorrow" given to you on a daily basis from the sales staff.
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posted 5 years ago
- FZ
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Very Fast to take your money, thereafter very bad customer service, expect used / damaged goods (other reviews also back this up) Do not trust what this company says, I was both misinformed and lied to, any problems they will try to pass the buck (It’s not their fault) should you request a refund, they will hold onto your money for as long as they can.
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posted 5 years ago
- Anonymous
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Bought a speaker on the black Friday deal it came with a smashed plug and dented speaker cab/grill rang them and was told it would be swapped and to wait for an email. Email never came so I rang them and was told they would refund me but not replace as it's no longer available on the black Friday deal ..... Super Poor Service from Gearooz
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posted 6 years ago
- Chris
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Told twice items in stock and would be delivered also ordered Flight Cases for them from another company in all spent £ 1300 had a phone call item is unavailable ,complete wast of time its not the first time they have been trying to sell stuff they haven't got and i will have to wait god knows how long for a refund,this company is totally irresponsible and do not rely on them.
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posted 6 years ago
- ANTHONY J
