Go.compare.com Reviews

Name: Go.compare.com
Address: Imperial House,Imperial Way, Duffryn, Newport
Rating: 4.64

4.6 Rating 39,070 Reviews

93 %

of reviewers recommend Go.compare.com

4.6

Based on 39,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Location:

Imperial House,Imperial Way, Duffryn
Newport
NP10 8UH

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Go.compare.com 1 star review on 22nd July 2025

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Dalalnishad

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple easy to use and good results”

Helpful Report

Posted 4 years ago

“Very easy even for a lod git like me.”

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Posted 4 years ago

“easy website to use although there is a lot of questions when setting up your car insurance (although this is the case with most websites). Searches quickly through many insurers to give a good choice to fit your needs. Only frustrating thing I found was it didn't find my car using the registration (the other websites did) and it didn't remember all my details from last year so I had to spend time answering the questions again.”

Helpful Report

Posted 4 years ago

“But Beware of Car Insurance companies like Saga who offered a good price which I accepted but they then increased it by almost £100 claiming they didn’t have all the data about a no fault accident which was untrue. It was all clear on the GoCompare web site then transferred directly to Saga’s own. Smacks of sharp marketing practice which I will report to the Insurance ombudsman.”

Helpful Report

Posted 4 years ago

Hi Keith, Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us. We would love to discuss this with you in order to establish what has happened. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.

Posted 4 years ago

Helpful Report

Posted 4 years ago

“I thought the website needs to be more detailed insofar as have you got a dashcam? I had to follow up companies which added another £30 of the premium because the dashcam had been wired. Why is this classed as modifications? A radio isn't?”

Helpful Report

Posted 4 years ago

“I used GoCompare for my car insurance in September 0f 2019 and got the best price with the added bonus of having the excess paid for me. I did my research again this year for my car insurance and GoCompare could not be beaten with the offer.”

Helpful Report

Posted 4 years ago

“The Go Compare web site was easy to navigate”

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Posted 4 years ago

“Good enough comparison of car insurances. Exactly the same 'offers' as moneysupermarket. In the end their £250 'excess refund'.”

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Posted 4 years ago

“Great to be back with you All fine except for the very long wait for telephone call but can understand problems with the current situation so all is forgiven!!!”

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Posted 4 years ago

“Useful and time saving as it provides price quotes from several insurers”

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Posted 4 years ago

“All worked well and my new policy with the AA was cheaper than my renewal price from Saga. Will reserve judgement until I receive my cashback that was promised.”

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Posted 4 years ago

“questions a bit complicated but i am satisfied”

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Posted 4 years ago

“I have completed 2 insurances for my vehicles on GO Compare but where is the £250 Excess on each registered.”

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Posted 4 years ago

“Found it very helpful”

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Posted 4 years ago

“Straight forward and easy to use search website.”

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Posted 4 years ago

“Very good system to identify best prices and coverage quickly”

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Posted 4 years ago

“I think go compare is really good because it shows a variety of insurance companies and it gives us as customers to an idea of what price is realistic for each and every lifestyle. I think To improve, you can rank the most expensive price last and the cheapest price first . Other than, good website and good service 👍”

Helpful Report

Posted 4 years ago

“I found it really difficult to get through the shielas wheels app and finally buy my car insurance it was very frustrating .”

Helpful Report

Posted 4 years ago

“I found it really difficult to get through the shielas wheels app and finally buy my car insurance it was very frustrating .”

Helpful Report

Posted 4 years ago

Go.compare.com is rated 4.6 based on 39,070 reviews