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Go.compare.com Reviews

4.6 Rating 39,098 Reviews
93 %
of reviewers recommend Go.compare.com
Company Reviews Product Reviews
48,306
 Questions Metrics
4.6
Based on 39,098 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Go.compare.com Reviews
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Location:

Imperial House,Imperial Way, Duffryn
Newport
NP10 8UH

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Anonymous
Verified Buyer
“Very quick, simple and easy, user friendly site. Makes it easy to amend inputs, like additional drivers. The current offer to cover £250 excess on car insurance is attractive.”
Helpful Report
Posted 5 years ago
Stephen Tolley
Verified Buyer
“Not very happy at all done a quote put registration number in paid for insurance when documents came through in email car was not my car but reg was correct cost me extra £85 to change over”
Helpful Report
Posted 5 years ago
MI
Verified Buyer
“I tried another price comparison website and had a very poor experience of their recommended broker. Regret not using GoCompare first time round.”
Helpful Report
Posted 5 years ago
George Williams
Verified Buyer
“Great service, extremely easy to find more suitable and cheaper insurance quotes and very quick. Highly recommended”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I needed a quick comparison for my home insurance renewal. The series of questions that the website asks were easy to answer with a simple click and from the results I was able to save approximately £100, with the same provider. Thank you.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“For car insurance, Go Compare makes the annual renewal process quick and easy.”
Helpful Report
Posted 5 years ago
Stephen Tolley
Verified Buyer
“Not very happy at all done a quote put registration number in paid for insurance when documents came through in email car was not my car but reg was correct cost me extra £85 to change over”
Helpful Report
Posted 5 years ago
Hi Stephen, Thanks for leaving a review, we are sorry to hear that you had this issue following your visit to GoCompare. This is something that we would definitely like to discuss this with you. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.
Posted 5 years ago
L N D
Verified Buyer
“very very usefull site would highly recommend it to anyone”
Helpful Report
Posted 5 years ago
Abbass
Verified Buyer
“I very don’t know I got my £250 cover discount or not but I think it’s good ensure customer services”
Helpful Report
Posted 5 years ago
Nanoo Patel
Verified Buyer
“I tried other websites for my insurance quote but nothing came closer to Gocompare. This is the only website that offers £250 towards the claim if one is unfortunate enough to have an accident. This gives you an option to select higher excess thus making the policy cheaper. Filling out the quotation form was straight forward and easy to follow. There were lots of choices to choose from with clear info. I would highly recommend trying out Gocompare before you make your final choice of motor insurance.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very easy to use. Large selection of providers to choose from.”
Helpful Report
Posted 5 years ago
Graham Long
Verified Buyer
“Information requirements very easy to follow, prompt quotes and good follow up emails Made finding my insurance very easy Admittedly this was not my first choice but I got 100% cheaper quotes from this site than others Even from the same insurance companies”
Helpful Report
Posted 5 years ago
Selwyn Price
Verified Buyer
“Very good value for money. Just wish there was someone to talk to to help smooth things along.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Car insurance questionnaire was comprehensive and covered all the mandatory requirements. Well done.”
Helpful Report
Posted 5 years ago
Vaughan
Verified Buyer
“Was easy to sort for my Mother”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Quick and helpful lots of options good value sorted very quickly.”
Helpful Report
Posted 5 years ago
Peter Ward
Verified Buyer
“gives people chance to view best offers in market”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“OK for Insurance comparison quotes; very lengthy online procedure; not quick; technical collapse of Lloyds & M&S sites when went to them for more details !!! : also I was phoned afterwards by a GoCompare rep who asked me ALL of the same insurance application questions again !! this took 23 minutes of my valuable time ! Then he had the cheek to transfer me to some idiot at an insurance intermediary (A...F... )who wasted another 15 minutes and we got nowhere. In the end i managed to access Post office where I finally got some help. EXPLAIN HOW I GET MY £250 EXCESS WHEN THE TIME COMES THAT I MIGHT NEED IT ??”
Helpful Report
Posted 5 years ago
Hello, Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us. We would love to discuss this further with you. To confirm, the Excess process is now automatic, when we receive confirmation from the insurer that the policy has been purchased and validated, we will issue the policy to you. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.
Posted 5 years ago
Patrick Mullen
Verified Buyer
“They seem to be very competent but it is early days yet as this new policy doesn't even commence until 10th November. (todays date is 15thOctober). I just renewed very early.”
Helpful Report
Posted 5 years ago
Jonathan
Verified Buyer
“I always use comparison sites for insurance and you are normally quite competitive however this year none of your quotes were realistic with the cheapest still being 60% more expensive than what I found elsewhere. Will check again next year”
Helpful Report
Posted 5 years ago
Hi Jonathan, Thanks for leaving a review, we're sorry our prices were not competitive for you on this occasion. As a comparison service we have no bearing on the price of your policy. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, age etc. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.
Posted 5 years ago
Go.compare.com is rated 4.6 based on 39,098 reviews
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