Goodwin Smith Reviews

Name: Goodwin Smith
Rating: 4.88

4.9 Rating 6,894 Reviews

98 %

of reviewers recommend Goodwin Smith

4.9

Based on 6,894 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

01706871410

Email:

help@redfootshoes.com

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Goodwin Smith 5 star review on 5th January 2018

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased to find the boots I wanted at a significantly discounted price. I ordered them on Friday lunchtime and got them on Saturday morning. Also very pleasant and helpful member of staff helped me with my order. Very satisfactory all round!”

Helpful Report

Posted 13 years ago

“I received my shoes on 24 October and was very pleased with them - unfortunately one of the shoes was damaged - I rang customer services and explained the situation - the lady I spoke to was very helpful and very courteous and said that a replacement pair of shoes would be sent out to me - asking me to return the damaged shoes - I received a phone call the following day confirming that a replacement pair were available and asking me to confirm my address and post code - the instructions for returning a package were clear and easy to follow - I sent the damaged shoes back on 26 October - I received a replacement pair of shoes on 28 October - I am very impressed with the quality of service that I have been offered - at no expense to myself - thank you - Rosalind Kay”

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Posted 13 years ago

“I am unable to buy shoes in Fethiye, Turkey - My feet are just too big, so I tried online and I am very impressed with not only the product, but the short amount of time it took for delivery. Thanks for saving my sanity. I will be ordering again.”

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Posted 13 years ago

“I am very pleased with my new shoes. The shoes arrived the next day even though I live in N ireland. Excellent service.”

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Posted 13 years ago

“Excellent fast and efficient service with a vast selection of quality footwear”

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Posted 13 years ago

“Thank you for the quick processing of my order. I am happy with your quality of shoes. My son was happy to get a chocolate and thanks for my pen. I will surely order some more.”

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Posted 13 years ago

“I rang the store for assistance locating a pair of size 9's I couldn't locate anywhere. Excellent Customer Service. (and I used to lead a Customer Service team so am very critical). Don't have the persons name I dealt with but I will definitely be dealing with them again.”

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Posted 13 years ago

“Good value and next day delivery plus a free pen and post-it's - perfect!”

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Posted 13 years ago

“Thank you for an efficient service. I loved the customer service touch you added in the box for my shoes. I am extremely pleased you had these shoes, as I had been going into Clark's 4 wks in a row, they kept telling me new ones would be getting delivered. This never came to light. So thank you. From Very happy customer.”

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Posted 13 years ago

“Great choice, Fast delivery and great customer care - Top Class.”

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Posted 13 years ago

“Was very impressed with delivery time from placing the order to receiving the shoes. Ordered Wednesday at 5pm and was wearing them on Friday morning! Shoes fitted perfectly and were the cheapest of the style and make online. The pen and post-it note pad were a nice addition too. Excellent service and will use again.”

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Posted 13 years ago

“Excellent service. I would definitely use you again. You were the only company I surfed that was prepared to accept the cost of return if the shoes did not fit, which in my experience is highly likely with modern shoes. I would never buy shoes on-line from a company that did not offer this service; and a friendly, helpful and reliable telephone service, which you also have by the way.”

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Posted 13 years ago

“Ordered item Wednesday, received next day and free delivery, excellent.”

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Posted 13 years ago

“Firstly the boots I wanted were 20% cheaper than Clark's. Secondly, they arrived well packed within 2 days of ordering. Great service, great boots”

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Posted 13 years ago

“Ecco shoes received were exactly as the description. Lovely and comfortable for my wide feet! Not only that, but the price was excellent!”

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Posted 13 years ago

“Excellent service. and very quick delivery.e3”

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Posted 13 years ago

“Easy to use site, the deal made it sweeter, speedy delivery and a pad and pen just when I needed them! Brilliant Thanks :)”

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Posted 13 years ago

“These crocs have been bought as a christmas present. They look very nice and I'm sure will be appreciated. Thank you.”

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Posted 13 years ago

“Ordered shoes on Sunday and they arrived on Tuesday, which I thought was super fast. Right order, right size, everything was perfect. Thank you! And if for some reason it hadn't been perfect, there was a form in the box (along with a pen!) to complete if you needed to send the item back and explaining how to do this.”

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Posted 13 years ago

“Great company, fast, high quality, great!”

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Posted 13 years ago

Goodwin Smith is rated 4.9 based on 6,894 reviews