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NO exchange, NO REFUND????? their policy is basically if there is something wrong it is your problem they take no accountability to ensure you receive what they promise.
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posted 5 months ago
- Anonymous
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Placed an order in the past that they acceptedand the cancelled as suspected fraud. They took over a week to refund my money. Tried to place another order and now they refuseservic and they blocked my number. Not very professional
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posted 1 year ago
- Tim
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I ordered a trigger and a optic. Thought I was getting a good deal, until my items arrived. No trigger. I just got an optic and a charging handle. After a bunch of back and forth they sent me shipping label for a full refund. Stated there site had error.
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posted 1 year ago
- Anonymous
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They took my money for an order .and 3 days later said it is not in stock and I will be getting a refund in 5-7 business days total BS I have e-mails to prove this unfair business practice
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posted 1 year ago
- Anonymous
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Ordered my gun 2 weeks ago. Said it would be shipped in 3-5 days. If large amount of orders 3-7 days. Also said I will recieve an email when it was shipped. Never recieved an email. Called and waited for 20 minutes to see shipment status and was told it hadn't even shipped yet!! Just asked for a refund. Will take my business elsewhere.
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posted 2 years ago
- Anonymous
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I called to find out what was going on only to be treated very rudely and told that if I wanted to order again they’d need a copy of my license and credit card and would charge me again while I in turn wait 7-10 days for my first orders refund.
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posted 2 years ago
- White Rose
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I made an order, and I get an email saying my state does not allow large magazines, karma so they will keep them and not give me replacements, or a refund my money -15% restocking fee.. There are thieves. I will never use them again and I will never recommend anybody else.
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posted 2 years ago
- Richard Stewart
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Should be renamed "Grabnothing". Good luck getting anything from this website. If you order anything your order will be cancelled and you get a refund. Total waste of time messing with these people. And if you call them out they are totally nasty about it. I had my last order cancelled because I exist and called them out last time. Move on to a reputable website for your needs. Sportsmans guide has these guys beat hands down.
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posted 2 years ago
- justacomment
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I ordered ba HK VP9 earlier this year and even though I was charged for the gun it was never shipped. Several attempts were made to remedy the problem and they were all ignored. Finally I had to contact my bank to get a refund. As a result I am not able to order from them anymore. Their thanks to a long time customer.
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posted 3 years ago
- Paul P. DeResta
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I ordered a gun followed by a refund I don’t want stating they had the wrong price on their website. I called three times hung up on twice while waiting for a manager. The third I’m waiting on the phone right now at 37 minutes on a Monday morning. Avoid these scammers and spend your money elsewhere.
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posted 3 years ago
- Kevin