Hi Thomas,
Thank you for your 5-star review. We're pleased to hear that you found our product comfortable and that the delivery met your expectations.
We appreciate your support and can't wait to serve you again.
Warm regards,
Team Greenes Shoes
Hi Tara,
We're really sorry to hear about the trouble with your order. We understand your frustration at this instance.
Occasionally, due to stock discrepancies, items may become unavailable after an order is placed, which can lead to cancellations. We're working hard to improve this process to minimize such occurrences in the future.
If you have any further questions or need assistance, please feel free to reach out to us directly.
Warm regards,
Team Greenes Shoes
“I ordered shoes online, a few days later I was sent an email to say i would be refunded because the shoes weren't available. In my opinion they should not have been available online if they were not available for me to buy. I send an email about this, to which I
got no reply.”
Hi Sile,
We sincerely apologize for the inconvenience you experienced with your order. We understand how frustrating it can be to find items available online that are, unfortunately, out of stock.
Due to the high volume of orders we are receiving there are some instances where items may become out of stock, if this happens your order will be cancelled and refunded. This is also stated on our website. However, we are working towards improving our stock accuracy to prevent instances like these in the future.
If you have any further questions or need additional assistance, please don’t hesitate to reach out to us.
Warm regards,
Team Greenes Shoes
Hi there,
Thank you for your 5-star review. We're delighted you found our ordering process easy and that your delivery was right on schedule.
We look forward to serving you again!
Warm regards,
Team Greenes Shoes
Hi Anita,
Thank you for your 5-star review. We’re pleased to hear that you loved your shoes and enjoyed our speedy service.
We can’t wait to serve you again.
Warm regards,
Team Greenes Shoes
Hi Liz,
Thank you for your 5-star review. We’re pleased to hear you were satisfied with our smooth service.
Looking forward to serving you again!
Kind regards,
Team Greenes Shoes
Hi Anneke,
Thank you for your 5-star review. We're glad to hear that you had such a great experience with us. We can't wait to serve you again in the future.
Kind regards,
Team Greenes Shoes
Hi John,
Thank you for your 5-star review. We're pleased to hear that you had such a positive experience.
We look forward to serving you again soon!
Kind regards,
Team Greenes Shoes
Hi there,
Thank you for your 5-star review. We’re pleased to hear that you’re delighted with our service and the product. Your recommendation means a lot to us.
We can’t wait to welcome you back soon.
Warm regards,
Team Greenes Shoes
Hi Patricia,
Thank you for your 5-star review. We’re glad to hear that you experienced excellent service and enjoyed our fast delivery.
We look forward to welcoming you back soon.
Warm regards,
Team Greenes Shoes
Hi Elizabeth,
Thank you for your 5-star review. We’re pleased to hear that you’re happy with your purchase and appreciated our fast delivery. It’s great to know that our return process has also made your shopping experience easier.
We look forward to serving you again soon.
Warm regards,
Team Greenes Shoes
“Trainers arrived very promptly, very well packaged. Unfortunately I had to return them as soon as narrow and the returns process was so easy and I was refunded my money very quickly.”
Hi Elizabeth,
Thank you for your 5-star review. We're pleased to hear that you enjoyed our service and that your items arrived quickly.
We hope to serve you again soon.
Warm regards,
Team Greenes Shoes
Hi Catherine,
Thank you for your 5-star review. We're glad to hear that your boots arrived quickly and were just what you were looking for.
We hope to serve you again in the future.
Warm regards,
Team Greenes Shoes
Hi Brid,
Thank you for your 5-star review. We're pleased to hear that you found our website easy to navigate and that your delivery was quick. Your feedback is greatly appreciated.
We look forward to serving you again in the future!
Warm regards,
Team Greenes Shoes
“Good service and prompt delivery from this online order. The one to one in-store communication cannot be overlooked though!
On a separate note I was very disappointed to hear that our local Greenes Shoes in Falcarragh is closing. It has been astaple in our community for many generations.
The in-store customer service over the years has been outstanding and Sheila will be missed for her warm personality, efficiency, and professionalism.
Given that the company is so successful, could the Flagship store not be saved? I remember when Greenes had 3 stores including Menswear, Drapery!”
Hi there,
Thank you for your 5-star review. We're delighted to know you had such a positive experience with our service and the in-store communication. Your support and appreciation for Sheila's exceptional customer service means a lot to us.
We appreciate your thoughts on the flagship store and understand the sentiment behind it. We hope to continue serving our community in the best way possible.
Thank you once again for your kind words.
Kind regards,
Team Greenes Shoes
Hi Máire,
Thank you for your 5-star review. We're thrilled to hear that you found our service fast and efficient. We truly appreciate your feedback.
We hope to see you again soon!
Warm regards,
Team Greenes Shoes
Hi Margaret,
Thank you for your 5-star review. We're delighted to hear that your shoes arrived promptly and in perfect condition. We appreciate your feedback.
We look forward to serving you again soon!
Warm regards,
Team Greenes Shoes
Hi Anna,
Thank you for your 5-star review. We're glad to hear that you experienced prompt service. We appreciate your recommendation.
We look forward to serving you again soon!
Warm regards,
Team Greenes Shoes
Hi Susan,
Thank you for your 5-star review. We're pleased to hear you found a great deal on the New Balance shoes you've been eyeing. It's great that you experienced our quick delivery too.
We appreciate your support and hope to see you back again soon!
Warm regards,
Team Greenes Shoes
