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Haji Baba Ltd Reviews

4.3 Rating 866 Reviews

85 %

of reviewers recommend Haji Baba Ltd

Company Reviews

Product Reviews

4.3

Based on 866 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

02035388088

Email:

ACCOUNTS@HBHMEATS.CO.UK

Location:

27 Riverwalk Road, Riverwalk Business Park,BrimsdownEnfield, London EN3 7QN
London
EN3 7QN

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Haji Baba Ltd 1 star review on 7th August 2023

Haji Baba Ltd 5 star review on 29th July 2017

Aliya Shah-Bukhari

Haji Baba Ltd 5 star review on 31st March 2017

Haji Baba Ltd 5 star review on 1st December 2016

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the worst experiences. 1. Food of 10 kg was ordered. By the time the meat came it was room temperature and smelling. I called the company and they had no idea what to do. 2. They came back to me after nearly 20 hours and told me they could not pick the meet up until 5 days and asked me to keep the meat in the freezer for 5 days until pick up. 3. I had kept the food in the freezer overnight and my freezer started smelling. They is another issue. 4. I had to go and drop the meet back to the shop myself. Really poor customer service and food packaging beware..”

Posted 3 years ago

“One of the worst experiences. 1. Food of 10 kg was ordered. By the time the meat came it was room temperature and smelling. I called the company and they had no idea what to do. 2. They came back to me after nearly 20 hours and told me they could not pick the meet up until 5 days and asked me to keep the meat in the freezer for 5 days until pick up. 3. I had kept the food in the freezer overnight and my freezer started smelling. That is another issue. 4. I had to go and drop the meet back to the shop myself. 5. Must have called them more than 10 times. Really poor customer service and food packaging beware..”

Posted 3 years ago

“Should be a 0 but there is no option for that. I ordered a pack of tandoori chicken thighs and a pack of plain chicken thighs on the 28th September. They arrived today (30th sept). The USE by date was just readable as 27th September!! Totally disgusted! Will not be using again.”

Posted 3 years ago

“PLEASE STAY AWAY!!!! I have clearly learnt a lesson. Used Haji Baba a few years ago and had a terrible experience like many others on here. Due to covid restrictions etc it was hard trying to get delivery of halal meat in my area and decided to then use them again. HUGE MISTAKE!!! The box the meat was delivered in was soaked as a package of chicken had opened up all over the other meat products. I ordered quite a few meat products, none of which had been labelled so spent a most of my morning trying to figure out and label them myself. Another thing they ask you to instruct them how to cut your meat. Well, they do the exact opposite of what you ask!!!!!! NEVER EVER AGAIN!!! I have tried contacting them and no response of course.”

Posted 3 years ago

“I have just come across this website after searching for Halal Meat that is also organic. But can not see organic products listed. Could any service user answer my question?”

Posted 3 years ago

“I live outside london and ordered for first time... I chose the company as have seen the adds and also they sponsor azan... so thought it is probably well reputed.. I received meat which was dispatched one day before and it was clearly written on box " next day delivery" there were no ice pack and ice gel was all melted. The pack was leaking and had stayed in depot of delivering company overnight without fridge or freezer at room temperature. Even the delivery driver noted that it was leaking and asked us what is in it.... Meat was smelly and non-consumable so had to throw it away. I e-mailed back and also sent email to customer services abut 2 weeks gone, I have not heard anyrhing... obviously they are not bothered. In addition I wastold the delivery day and never got the delivery on the day... it was delivered next day late afternoon! Very disappointed by their service.”

Posted 3 years ago

“I placed a qurbani order through the website after hearing great recommendations and reading reviews. So, we went ahead and completed the order online specifying we wanted lamb, cut into small pieces with fat removed and no offal. Unfortunately when I received the meat on Sunday and brought it home I was in shock! The state the meat had been cut and prepared was awful. There was clearly no care taken in the preparation of the meat. It had been cut into all sorts of sizes, none of the fat removed and all the offal put in too. It took an awfully long time to sort out the meat and remove all the fat, this meant missing out and enjoying time with loved ones on the third day of Eid! This has been a terrible experience such an appalling qurbani service! Please avoid would never order from here again.”

Posted 3 years ago

“I have been ordering whole Sheep/Lamb for last few years and the quality of meat is amazing including packing. For the first time I did online Quarbani and got everything in time except staff forgot to pack Sheep offals hence giving 4 stars. I live in Kent and they deliver at home, what else you need. Look no further Haji Baba for quality Halal meat.”

Posted 3 years ago

“Stay away from those crooks ! No email or apology for non delivery of order. Took 3 months to get refund through dispute claim with bank.”

Posted 3 years ago

“This is the second time I’ve used Haji Baba and both times I have been very pleased with the meat. It’s very good quality, lean and packaged well. Delivered 2 days before expected as well”

Posted 3 years ago

“Love the meat , always have done . Thank you for the main man himself who delivered my meat after the confusion with DPD . Much appreciated ❤️”

Posted 3 years ago

“So i placed an order few months ago. Took my money, didnt receive my order and no çontact from them. Cant get through on the phone and no reply from my emails. Dodgy company. Please report them to your bank for fraud and hopefully they'll give your money back. Natwest gave me a refund. So please report this company”

Posted 3 years ago

“Terrible service and poor quality meat. Very incompetent people. Total disappointment. Waste of money”

Posted 3 years ago

“Asslam o alakum , i am from Aberdeen and i order three time for Delivery . i will give 5 stars .”

Posted 3 years ago

“Extremely disappointed. Order messed up, received tatty bits of chicken when originally requested for chicken thighs. Lamb shanks more bone and fat than meet. Not impressed with this service at all”

Posted 3 years ago

“I recently placed an online order worth £60 and once it arrived, it was smelling bad and the whole meat was stale. I sent Haji Baba’s team an email about it but no one has responded back to me. Never shopping here again. ‬”

Posted 3 years ago

“Very good quality meat and fresh I am happy with and good customer service”

Posted 3 years ago

“Got my money back thank goodness, was about to dispute it through my bank same day I thought I'll try and call can you believe they answered. Guy over the phone kept on saying he'll back ,did that twice then I see an email of a refund. How hard is it to say sorry and let people know that you've done the right thing at last. Keep calling and get your money back everyone.”

Posted 3 years ago

“Worst customer service in the World Worst customer service in the World, never answer the phones, phone always goes to Voice Mail. You leave message and no one gets back to you. Email them and they do not respond, they seem to have multiple email and domain accounts and if you email all of them you still won't get anyone. Heard they had people having to go their main office in Enfield for Refunds Tried to find out about my order and no would get back to me, in the End had to claim off Credit Card Company - Unless you buy from your local Asda Store would not recommend buying from them online.”

Posted 3 years ago

“Taken the money and they didn't deliver the items since the first of April. I contacted them via the email but no response.”

Posted 3 years ago

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Haji Baba Ltd is rated 4.3 based on 866 reviews