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Hand on Heart Jewellery Reviews

4.9 Rating 1,401 Reviews
98 %
of reviewers recommend Hand on Heart Jewellery

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Everything was efficient, fast and effortless.
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Posted 4 months ago
Thank you for your kind words. We’re so pleased to hear that you found the whole process efficient and effortless. Team HOH x
Posted 4 months ago
Absolutely amazing, my ring arrived before the estimated date which was great! Had no issues and so easy to get in contact with any queries and they’re very fast to get back to you. When ordering it is ensured that your happy with every single detail, even tho it’s a self fill ring.
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Posted 4 months ago
Thank you for your lovely review! We’re so pleased to hear that your ring arrived ahead of time and that the process felt smooth and easy for you. Ensuring every detail is just right, especially for something as meaningful as memorial jewellery, is incredibly important to us, even with our self-fill options. We're glad our team could be there to support you and answer your questions quickly. Team HOH x
Posted 4 months ago
From getting in touch to receiving my ring , the service has been kind , clear and exceptional at every step of the process . .
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Posted 4 months ago
Thank you for your kind words. We’re truly glad to hear that your experience felt clear, kind, and supportive from start to finish, that’s exactly what we hope to provide for every customer, especially when creating something so meaningful. Team HOH x
Posted 4 months ago
I was really pleased to receive my bracelet and keyring. It is a really touching tribute to my little dog who has passed away. I can't bring him back but this is a lovely way of remembering him, my beautiful little westie. Thank you so much.
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Posted 4 months ago
Thank you so much for your touching words. We’re honoured to have been able to create a lasting tribute in his memory, and we hope your bracelet and keyring continue to bring you comfort. . Thank you again for trusting us to be part of something so meaningful. Team HOH x
Posted 4 months ago
Good communication! Loved it
Hand on Heart Jewellery 5 star review on 19th August 2025
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Posted 4 months ago
Thank you so much for your lovely feedback. Team HOH x
Posted 4 months ago
Completely happy with the service I received from start to finish, will recommend to friends and family
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Posted 4 months ago
Thank you for your lovely feedback! We’re so pleased to hear you were happy with the service from start to finish. It truly means the world to us that you’d recommend us to your friends and family, thank you for your trust and support. Team HOH x
Posted 4 months ago
Thank you so much for my beautiful ring, with my late Dads ashes in. It’s absolutely stunning, with the engraving in it too. Absolutely fantastic service and will recommend you to people. Where ever I go part of my Dad will be with me….thank you again x
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Posted 4 months ago
Thank you for your kind words. We're truly honoured to have created this special ring in memory of your dad. Knowing that it brings you comfort and helps keep him close wherever you go means everything to us. We’re so glad you love the engraving and that the piece feels just right, it’s a privilege to be part of something so personal. Thank you for your recommendation. Team HOH x
Posted 4 months ago
My ring is absolutely beautiful and the customer service is second to none. The measuring process was easy and I was constantly kept updated on progress from order to delivery. But rather than just generic updates, it really felt like they understood how difficult it is when you lose a loved one and cared about delivering a very personal experience when crafting the ring, which was so appreciated. I can't recommend them enough.
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Posted 4 months ago
Thank you so much for your beautiful words. We're truly honoured to have been part of creating something so meaningful for you. We understand how deeply personal this journey is, and it means the world to know that you felt supported and cared for throughout the process. Thank you for trusting us. Team HOH x
Posted 4 months ago
Very good, kept updated with my orders.
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Posted 4 months ago
Thank you for your lovely feedback. Team HOH x
Posted 4 months ago
Great service and fast delivery.
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Posted 4 months ago
Thank you for your lovely feedback. Team HOH x
Posted 4 months ago
Very good service.
Hand on Heart Jewellery 5 star review on 17th August 2025
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Posted 4 months ago
Thank you for your lovely feedback. Team HOH x
Posted 4 months ago
Amazing. Easy & quick process (photos doesn’t do it justice)
Hand on Heart Jewellery 5 star review on 15th August 2025 Hand on Heart Jewellery 5 star review on 15th August 2025
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Posted 4 months ago
Thank you so much for your lovely feedback. Team HOH x
Posted 4 months ago
Lovely and easy to order and prompt delivery.
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Posted 5 months ago
Thank you for your kind words. Team HOH x
Posted 4 months ago
Excellent. Very pleased with my purchase. Came in a lovely box and was delivered quickly. A1 service. Great company to deal with. Thank you.
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Posted 5 months ago
Thank you so much for your kind words and for taking the time to leave a review. We're truly glad to hear that your jewellery arrived quickly and beautifully packaged—it means a lot to us to know it brought you a positive experience. Our team takes great care in every step, so your feedback really affirms what we do. Team HOH x
Posted 4 months ago
Excellent
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Posted 5 months ago
Thank you for your lovely feedback. Team HOH x
Posted 5 months ago
Absolutely perfect excellent service and jewellery is beautiful I actually sent for necklace aswell to match
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Posted 5 months ago
Thank you for your lovely feedback! We're delighted to hear that you’re so happy with your jewellery and the service you received. It’s always such a joy to know our pieces bring comfort and beauty, especially when chosen to complement each other. Team HOH x
Posted 5 months ago
This experience under the circumstances has been amazing. I’m so thankful. They have incredible customer service skills and I’m so thankful for what they have done. 100% recommend
Hand on Heart Jewellery 5 star review on 13th August 2025
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Posted 5 months ago
Thank you for your kind words and heartfelt recommendation. We're deeply sorry for the circumstances that brought you to us, but truly honoured to have been able to support you during this time. It means a great deal to hear that our team and service made a positive difference, we’re so glad we could help create something meaningful for you. Team HOH x
Posted 5 months ago
It was perfect. They were so helpful and listened to what I wanted.
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Posted 5 months ago
Thank you for your kind words. We're so glad to hear that everything was perfect and that our team could support you in creating exactly what you had in mind. Team HOH x
Posted 5 months ago
Absolutely amazing. Completely wonderful as above.
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Posted 5 months ago
Thank you for your lovely words! We’re truly grateful for your support and so happy to hear that your experience with us was such a positive one. Team HOH x
Posted 5 months ago
Fantastic from start to finish. Good communication.
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Posted 5 months ago
Thank you so much for your lovely feedback. Team HOH x
Posted 5 months ago
Hand on Heart Jewellery is rated 4.9 based on 1,401 reviews