“We have recently received a beautifully craft ring and necklace containing precious ashes, we couldn’t recommend hand on heart enough. Thank you so much”
Thank you so much for your kind words. We’re truly honoured to have created something so meaningful for you, and it’s wonderful to hear that you are happy with your ring and necklace. Knowing they hold such precious memories and bring comfort makes our work so rewarding. Your recommendation means the world to us - Team HoH x
“I was so impressed with the whole process from start to finish. I had a lot of questions and was really worried about how it was all done(the ashes were a very much loved dad/grandad) but the people at hand on heart reassured me all the way and answered all the questions I had really quickly. I really feel like they take such care and pride with it all. I honestly cant thank you enough, we all love our necklaces and will cherish them forever. I 100% recommend hand on heart.”
Thank you so much for sharing such a heartfelt review. We know how important and emotional it is to trust someone with something so precious, and we’re truly honoured that you chose us for your memorial jewellery. It means the world to us to know you felt reassured and supported throughout the process, and that our team could be there for you every step of the way. Thank you for your trust, your kind words, and your wholehearted recommendation - Team HoH x
“Ordering my ring was straight forward and sending ashes was very easy with all the instructions and equipment sent.
I recieved my ring earlier than expected, beautifully packaged and I love it! Any questions I had were answered quickly and never too much trouble. First class service!”
Thank you for your lovely feedback. We’re so pleased the ordering process was straightforward and that your ring arrived beautifully packaged and earlier than expected. It’s wonderful to hear our team was able to help with any questions, your kind words mean a lot to us.
Team HOH x
“First class service from placing order of 4 memorial pieces to delivery a week before date expected
Absolutely beautiful pieces
Thankyou team
Hand on Heart Jewellery
Above and beyond x”
Thank you so much for your kind words. We’re delighted to hear that your memorial pieces arrived ahead of schedule and that you’re so pleased with them. It’s an honour to create jewellery that holds such meaningful memories, and we’ll pass your thanks on to the whole team.
Team HOH x
“I can’t thank this company enough for all my jewellery I have ordered.
In total I have ordered 7 pieces of jewellery…. Up to now I have received 5 of them which I am totally and utterly pleased with it all.
From start to finish the service and the quality of it all is just amazing
Thank you”
Thank you so much for your kind words. We’re truly delighted that you’re so pleased with all of your jewellery and that our service has met your expectations from start to finish. It’s an honour to create pieces that hold such meaningful memories for you. Thank you for trusting us.
Team HOH x
Thank you for your kind words. We’re so pleased the jewellery serves as a meaningful keepsake and that you found our service efficient. Your recommendation means a great deal to us.
Team HOH x
“I have purchased three beautiful necklaces at different times so far and the service has been timely and thoughtful on each occasion.
They send regular messages to keep you informed and your package arrives exactly when they say it will.
I think this is a great business and will definitely use it again in the future”
Thank you so much for your kind words. We’re delighted to hear that each of your necklaces has met your expectations and that our communication and service made the process smooth. It’s an honour to create jewellery that holds such meaningful memories, and we look forward to helping you again in the future.
Team HOH x
We’re so sorry for your loss and truly honoured to have created a piece that holds your partner close. It’s wonderful to hear it has become such a treasured keepsake.
Team HOH x
“I ordered a teardrop necklace which contains my late son's ashes. A beautiful piece of jewellery which I will cherish forever. Thank you Hand on Heart ❤️”
We’re so sorry for your loss and truly honoured to have created a necklace that keeps your son close. It’s wonderful to hear it’s a piece you will cherish forever. Thank you for trusting us with something so meaningful.
Team HOH x
“Lovely quick service and nicely packaged..
Only downside is the chain looks slightly more feminine and thinner than photo, especially as it’s advertised as a man’s chain…
But I’m sure our 24 and 21yr old sons will love the fact that their brother can be with them always…x Thankyou”
Thank you so much for your thoughtful review. We’re really pleased to hear that you were happy with the quick service and the lovely packaging. We do appreciate your honest feedback about the chain and will certainly take this on board - Team HoH x
“So please with my beautiful ring, a lot of care and attention went into making this piece of jewelry, very good customer service,would definitely recommend them .”
Thank you for your lovely feedback. We’re delighted to hear you’re so pleased with your ring and that our care, attention, and service made a difference. Your recommendation means a great deal to us.
Team HOH x
Thank you for your kind words. We’re so pleased you felt supported throughout the process and that our care and dedication shone through. It’s an honour to create jewellery that holds such meaningful memories.
Team HOH x
“I want to thank Hand on Heart for creating such beautiful jewellery for my dad’s ashes. Losing my dad in January has completely turned my world upside down, and the pain has been overwhelming. Knowing that I will be able to place some of my dad’s ashes into this piece means more to me than I can ever truly express.
The jewellery itself is stunning—made with such care, compassion, and attention to detail. It brings me great comfort to know that once his ashes are placed inside, I’ll be able to carry him with me every day, right next to my heart.
Thank you for giving me something so meaningful during such a heartbreaking time. This piece will hold a part of my dad forever, and that is a gift beyond words. 💛”
We are so deeply sorry for your loss. It’s truly an honour to create a piece that allows you to keep your dad close and carry his memory with you every day. We’re touched that the care and attention put into the jewellery has brought you comfort during such a difficult time. Thank you for trusting us with something so meaningful, your words mean so much to the whole team.
Team HOH x
“I cannot recommend Hand on Heart Jewellery highly enough. I ordered a ring made from my father's ashes as a 40th birthday gift for my sister, along with a self-fill pendant, and the entire experience was nothing short of exceptional.
The jewellery itself is absolutely beautiful – delicate, elegant pieces that allow us to cherish the memory of our loved ones in such a meaningful way. The quality is outstanding, and you can tell that real care and craftsmanship goes into every item.
What impressed me most was the service. The team provided clear collection instructions and offered flexible options: you can choose to fill the self-fill jewellery yourself with your loved one's ashes, or they will do it for you professionally. This thoughtful approach made the process so much easier during what can be an emotional time.
The presentation was exquisite. The gift boxes were of exceptional quality, making the whole experience feel like a real treat. Giving this to my sister on her milestone birthday felt incredibly special – it was as though Dad was there with her on her day.
A particularly lovely touch was the certificate that accompanied each piece, stating whose ashes were contained within the jewellery. These small details show how much the company understands the significance of what they create.
This is more than just jewellery – it's a way to keep precious memories alive. Highly recommended for anyone looking for a beautiful, meaningful tribute to a loved one.”
Thank you so much for your thoughtful and heartfelt review. We’re truly honoured to have created jewellery that helps you and your sister keep your dad close and celebrate his memory in such a meaningful way. It means a great deal to know that the care, craftsmanship, and thoughtful touches, from collection instructions to presentation and certificates, made the experience feel special during such an emotional time. Your kind words and recommendation mean so much to the whole team, and we’re grateful to have been entrusted with something so precious.
Team HOH x
“The process went exactly as described and in the timeframe. The ashes not used were respectfully returned and the items beautiful gift boxed. I ordered a ring and necklace in the same colour and they match perfectly and look beautiful. The silver on the ring is a lovely thickness. This company charge pretty much what all ashes to jewels companies charge. I haven’t added pictures as I don’t they they do the items justice, or add anything to what’s in the brochure or online.”
Thank you so much for your thoughtful review. We’re delighted to hear that the process was clear, timely, and handled with the care you expected. It’s wonderful to know that your ring and necklace match perfectly and that you’re pleased with the quality and thickness of the silver. We’re also glad that the unused ashes were returned to you respectfully and that the gift boxing added to the experience. Your trust means so much to us.
Team HOH x
“I ordered a heart necklace with my husband’s hair in and set of heart earrings with his ashes. I am delighted with them and they arrived within couple of weeks. I was kept updated throughout the process. Thank you so much”
We’re so sorry for your loss, and truly honoured to have created pieces that keep your husband close. It’s wonderful to hear you’re delighted with the necklace and earrings, and that the updates throughout the process gave you peace of mind. Thank you for trusting us with something so meaningful.
Team HOH x
“It’s nice but I was a bit disappointed with the colour of the crystals, I thought they would be darker in colour. Tried to upload a photo but it won’t upload.”
Thank you for sharing your feedback. We're sorry to hear that you weren't completely satisfied with your order. We can see that you have been in touch with our Customer Service Team to help with this.
“Beautiful necklace bought for my mum for Christmas. This will be her 1st without my dad and I know she will love this. Lovely quality and very reasonably priced.
The service was excellent. Great communication, delivered on time.
I would highly recommend Hand on Heart Jewellery.”
Thank you for your lovely review. We’re truly touched that you chose one of our necklaces for such a meaningful Christmas gift, especially during your mum’s first Christmas without your dad. We’re glad to hear you’re pleased with the quality, price, and service you received. Your recommendation means a great deal to us.
Team HOH x
“I ordered the self fill Held in Love Premium Silver Ashes Urn Locket necklace.
It came quite quickly, and it is lovely, but it is quite heavy.
I am going to use it as a keyring instead, because I feel like Mr T with it swinging when I turn over in bed.”
Thank you so much for taking the time to share your experience. We’re really glad to hear your Held in Love urn locket arrived quickly and that you find it lovely. These pieces are designed to feel solid and secure, especially when they’re holding something so precious, but we completely understand that the weight can take some time to get used to. We really appreciate this feedback and we'll pass this along to our design team - Team HoH x
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