Hard To Find Whisky Reviews

Name: Hard To Find Whisky
Address: No. 1 Spencer Street, The Jewellery Quarter, Birmingham City Centre, Birmingham
Rating: 4.91

4.9 Rating 5,041 Reviews

98 %

of reviewers recommend Hard To Find Whisky

Company Reviews

Questions

Metrics

4.9

Based on 5,041 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0121-448 8484

Email:

sales@htfw.com

Location:

No. 1 Spencer Street,
The Jewellery Quarter,
Birmingham City Centre
Birmingham
B18 6DD

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Hard To Find Whisky 5 star review on 28th September 2024

209

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery to Germany!”

Helpful Report

Posted 12 years ago

“I ordered 4 small whisky-taster glasses, and was a bit apprehensive on what The Royal Mail would do to a package of glass. In the end the package arrived really well protected from HTFW, and was in perfect condition, and in one piece. I am very pleased with the service from this company, and wish to compliment them on their efficient, prompt, and professional way in which they dealt with my purchase. Many thanks HTFW. Keep up the good work. Kind regards, Gordon Dickson.”

Helpful Report

Posted 12 years ago

“I was looking for a set from Kilchoman that had so far eluded me. I had never used HTFW before but using my search engine I found exactly what I was looking for on their website. Excellent service all round. Thanks very much indeed!”

Helpful Report

Posted 12 years ago

“This is the 3rd bottle of whisky I've purchased from HTFW and not been disappointed once. Very securely packaged and prompt predictable delivery. Will definitely shop again (once this bottles done!).”

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Posted 12 years ago

“Nur zu empfehlen, alles bestens!!! AAA”

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Posted 12 years ago

“Extremely quick delivery. Well packaged bottle. I made a mistake while ordering online and failed to input a postage free voucher. The postage was refunded by customer services. I will definitely buy again from HTFW.”

Helpful Report

Posted 12 years ago

“Bruichladdich's "Redder Still" - needed as a 50th birthday present. Lucky to have even found it and am extremely pleased with the speedy delivery. Many thanks.”

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Posted 12 years ago

“One very satisfied customer, thank you, what superb rapid delivery.”

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Posted 12 years ago

“Very quick service, quick delivery, nice job !!!”

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Posted 12 years ago

“I phoned up HTFW at 10am yesterday to order a bottle of Glendronach Single Cask 18yo. The very helpful and friendly sales manager Justin spoke to me and took my order. He was very knowledgeable about whisky. I paid via bank transfer (my preferred method) and the bottle arrived within 24 hours. The bottle was extremely well packaged. Absolutely outstanding service. I will be ordering again soon!”

Helpful Report

Posted 12 years ago

“Genuine customer service orientated business and knowledgeable to boot”

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Posted 12 years ago

“Great price, great service, thank you!”

Helpful Report

Posted 12 years ago

“ I found the website straightforward and easy to use, selecting products from their expansive range was quick and simple. My order arrived in time and was very well packaged. I purchased a selection of miniatures and each was individually bubble wrapped. The cardboard cartons that some of the bottles were supplied in arrived in mint condition, such was the attention to the packaging. I therefore had no hesitation in giving some of the bottles as gifts. I would be more than happy to use the Whisky Exchange again, confident of an enjoyable online shopping experience and excellent service.”

Helpful Report

Posted 12 years ago

“Firstly I commend the HTFW website. The online store is not only a way to purchase much sought after whisky, it is a depository of helpful information on an endless number of brands. When your choice is made the ordering is quick and easy. Delivery of the order is very quick. All round a pleasurable way of buying your favorite tipple.”

Helpful Report

Posted 12 years ago

“I purchased a set of whisky glasses as a Christmas present for my son. The item was held in New York by the US Customs for over a month. Why I will never know. I contacted Hard To Find Whisky and they immediately tracked them and gave me the proper instructions to track them on "this side of the pond". My son notified me he received the glasses 3 days later in perfect conditions. Due to their quick response regarding my problem I will use Hard To Find Whisky in the future if necessary. Ugo Innocenti California, USA”

Helpful Report

Posted 12 years ago

“Hard To Find Whisky is a great website with equally great service and customer care. It is easy to navigate around the website and find whatever you are searching for, and you are guaranteed to find it at a good price too. Delivery is quick and safe for the purchased bottles, which puts your mind at ease when you are anxiously awaiting what you have bought. Overall HTFW.com are a dedicated and hard working team who you can rely on. 5/5”

Helpful Report

Posted 12 years ago

“Service is exceptional. Products are hard to find and excellent quality. Prices are reasonable. I have made several purchases and will continue to purchase. HTFW is the best out there.”

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Posted 12 years ago

“Thanks for fast delivery! ?????”

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Posted 12 years ago

“Excellent service in mailing to the U.S.”

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Posted 12 years ago

“I ordered the glass used in Bladerunner, something I have always wanted, it came in its own box, extremely well wrapped, and delivery was fast, it was also cheaper direct from HTFW than through the shop on Amazon, I would recommend using this site, and was very happy with the service many thanks”

Helpful Report

Posted 12 years ago

Hard To Find Whisky is rated 4.9 based on 5,041 reviews