Haus Direct Reviews

“ Thank you Haus Direct for the delivery of my order, product as arrived as promised despite some concerns made initially through reviews I had read I called the company before ordering and was briefed on the reasons behind other customers complaining, with my credit card protection I decided to go ahead and order and pleased to say everything went smooth and boxes arrived in great condition not something I would usually look out for but just saying the transaction was a good experience and came within the advertised window. ”

“ 5 weeks and delivery service was fantastic, my reason for leaving 4 stars and not 5 is simply due to my difficulty placing my order online and I was frustrated with the payment page crashing on me, I’m not the best with computers but at the time it was very hard to use so I called the team up and it was all fixed in the end , probably harsh to only give 4/5 but I feel the service and delivery was exceptional and I promised I would give an honest opinion so here I am. ”

“ Thank you HAUSDIRECT, made a purchase on Jan 5th delivery was made yesterday and was such a pleasant experience, I spoke with a very friendly man called Joe and he was fantastic in assisting me with our purchase from the start to finish as I had an assembly issue yesterday and he managed to help sort it out, it was my error but felt the need to come on here and leave a review as these guys work very hard and everyone on here seems only complain but to actually go out your way and write something constructive is equally as important. ”

“ Happy with our experience despite initial concerns from reviews seen prior to making purchase, would not hesitate to buy again, product supplied as described and better than images to be honest. Delivery arrived earlier than advertised timeframe, thanks for everything, just goes to show don’t believe everything you read. Well done Haus Direct for keeping your word, sorry to have doubted you initially. ”

“ Delivery service was spot on, I was told when I spoke with Sam about the delays due to Brexit which I accounted for so was nothing too alarming, I have the same issue with Hillary’s blinds and they are even quoting longer timeframes. ”

“ Pleased with our experience with HD, communication was fine from the company, not sure what people would expect, placed my order, confirmation received immediately, website stated 10-20 working days average delivery time, goods arrived on 14th day. ”

“ Amazing desk, love our new Morris desk, having placed my order before the Brexit crisis not only did I receive great value as the price has now gone up but the delivery was very smooth form my experience. Thank you for a fantastic all round experience, hopefully we will back soon as we have just moved into our new home. You have some lovely items, just need to make some more money to spend again . ”

“ Having not seen the bad reviews until after I had placed my order, I expected to encounter issues. However, this was not the case. My sofa and chairs arrived within the timespan quoted on the website despite being in lockdown. I was very satisfied with the company's communication and the delivery company used. Great quality products and value for money. Would definitely order from this company again. ”

“ Delivery took longer than indicated but when it arrived the quality was excellent and met my specification. ”

“ Thank you Haus Direct amazing service, beanbags arrived in time for the kids pressies and so so happy. Quality is better than expected and delivery experience was 4 days, no complaints from me! Wishing you a very Merry Christmas, I will certainly shop here again. ”