Heatable Reviews

Name: Heatable
Rating: 4.88

4.9 Rating 1,261 Reviews

97 %

of reviewers recommend Heatable

Company Reviews

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Metrics

4.9

Based on 1,261 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0330 113 1333

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Heatable 5 star review on 16th June 2020

Anderson Martins

Heatable 5 star review on 12th June 2020

Anderson Martins

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The engineer was very capable and despite several complications, due mainly to the age of the existing boiler and the need to re-locate the new boiler, was committed to seeing the job through professionally. In the end it took several visits, including a weekend to get everything working correctly. All I can say is that the fixed price really is a fixed price. There was never any talk of having to pay extra due to the complications.”

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Posted 6 years ago

“Amazingly quick turnaround with great pricing to match! Highly recommended.”

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Posted 6 years ago

“Like others have stated I too was apprehensive about buying a boiler online. I read other reviews and even contacted Heatable with a couple of queries these were answered promptly and professionally. I went ahead and competed the online ordering process which was a very easy process my order was placed on Friday evening and my new boiler was expertly fitted by Dale & Tom the following Monday. A special tanks need to go to Dale & Tom who worked professionally, efficiently and were very friendly. It is coming up 6 weeks since installation and the boiler is excellent I honestly cannot fault Heatable in any way 10/10. What I will say is you get a quality boiler expertly installed at an extremely competitive price from a company that provide excellent customer service.”

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Posted 6 years ago

“I was very apprehensive about buying a boiler online but after reading several reviews and doing my research I decided to go ahead. I found the whole process extremely straightforward from placing my order to uploading photos of my current boiler (and I am a technophobe!). Once the online order was placed I received a phone call from Heatable thanking me for my order and asking if I had any questions, which I didn't as everything was self explanatory online. The day before installation I received an email with the installers photo and details on, on the morning of install I received a call from the installer advising of time of arrival. There were two engineers (Kit and Simon) who were extremely polite, professional and who clearly took a lot of pride in their work. They worked hard all day and left my kitchen cleaner then how they found it! Before leaving I was fully briefed on the workings of the boiler and wifi controls and how Heatable would be in touch with warranty etc. I also received a follow up call the next day from Heatable asking if I was satisfied with the work? All in all a very positive experience from beginning to end and I would highly recommend to anyone. Full credit to all involved, a superb business model that other organisations could do well to follow. Thank you Heatable.”

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Posted 6 years ago

“It was an easy process, no hassle with sales techniques, it was a fixed price. it took less than a day to complete, mainly due to top class engineers. They were very friendly, courteous and professional and also cleaned up afterwards. 10 out of 10 from us.”

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Posted 6 years ago

“Brilliant service, didn’t have any heating before, but spoke to heatable who were very helpful, I got to pick what date I wanted it fix and fitted a new boiler and within a few days all Was sorted, would recommend this company, great work and thank you, would rate 5 stars excellent for sure!”

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Posted 6 years ago

“Very impressed with the service throughout. Would recommend.”

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Posted 6 years ago

“Ordered online, was kept informed of what was happening every step of the way. Had shopped around and heatable were considerably cheaper than other quotes I had. Alex, the engineer, turned up when he said he would and made an excellent job of fitting a new Viessmann boiler turning what was a bit of a messy job into a very smart and proffessional installation regardless of the fact it is in the loft where no one can see it! Job ran on a bit longer than anticipated due to a missing nest thermostat which, after a bit if detective work, was found to have been delivered to the wrong address, thank you parcel force! Any way Alex stayed very late to ensure that everything was working properly and that even an old technophobe like me could work it! Couldn’t ask for a better job and couldn’t ask for a better engineer!”

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Posted 6 years ago

“Online ordering process was amazingly easy. The chaps that Installed were very polite respectively and a pleasure to have in the house. They also cleaned up and made good the installation from outside that other workman have ignored in the past. Massive thanks not often I say this but 100% money well spent.”

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Posted 6 years ago

“My old boiler needed replacing. Looked on internet for replacement. Saw Heatable offer, all looked too good, reviews were really good. Decided to order. So simple, response superb, day confirmed, requested price for supplying & fitting scale remover, no problem, no extra cost. Engineer confirmed fitting evening before. Parts arrived ready for fitting. Alan arrived, fitted, explained all, left everything clean. All paperwork followed within a few days. Excellent job by everyone. Thank you all. Amazed so well done from advert to warm house & hot water.”

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Posted 6 years ago

“Good service with any phone call I have had and very reasonable price which did not change from the online quote 😊 however would NOT recommend the standard wireless controller had my new boiler for around a week and the controls are almost impossible to work 😕 the heating engineer told me they are really complicated and handed me an instruction booklet therefor I was left with no idea how to work it! Disappointed :(”

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Posted 6 years ago

“Great service and VFM”

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Posted 6 years ago

“Quick, expert , happy.”

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Posted 6 years ago

“Really quick service and very reasonable price. The installers arrived on time and stayed all day until the job was done!”

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Posted 6 years ago

“Brilliant service from the first moment I looked at your website till the end with the new boiler installed! John (who fitted the boiler) was great. I would definitely recommend to anyone.”

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Posted 6 years ago

“I have used Heatable twice now, extremely happy with the service that they offer.”

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Posted 6 years ago

“Very impressed with Heatable the transition period of ordering and getting the boiler fitted was outstanding! Well done Heatable a genuine company that does everything it says on the website! Excellent communication from the Heatable team and also the fitters Liam and Steve who did a very good job.”

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Posted 6 years ago

“Chuffed to bits with my new Wiessnann Vitodens boiler... so much quieter and faster at heating up than my ancient leaking old one. Keep up the great work!! :-D xx”

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Posted 6 years ago

“Low prices with great quality boilers and good old fashioned customer service...... Brian”

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Posted 6 years ago

“I thought the reviews were too good to be true but how wrong was I. Such a fast, slick and professional job from everyone at Heatable. New boiler was installed expertly by John Logan and his apprentice, taking extra care every step of the way. Warranty and all paperwork was taken care of by Heatable. Already recommending to EVERYONE!!”

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Posted 6 years ago

Heatable is rated 4.9 based on 1,261 reviews