Heatable Reviews

Name: Heatable
Rating: 4.88

4.9 Rating 1,260 Reviews

97 %

of reviewers recommend Heatable

Company Reviews

Questions

Metrics

4.9

Based on 1,260 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0330 113 1333

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Heatable 5 star review on 16th June 2020

Anderson Martins

Heatable 5 star review on 12th June 2020

Anderson Martins

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with our new Weissman boiler which replaces an aging Worcester Bosch. Great price and online service plus a brilliant installer. Water and heating are much improved. I would definitely use them again... Not that we should need them for at least another 10 years.”

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Posted 6 years ago

Hey, thank you so much for your review. So many people switching out from Worcester to Viessmann, and it is great to see, they're a great product with excellent value for money! Enjoy the heat (and 10 year warranty!)

Posted 6 years ago

“Nice and Fast these guys will do a good job in no time.”

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Posted 6 years ago

Cheers Dragos!

Posted 6 years ago

“Cant fault the service provided from Heatable. I had my fit date and finance confirmed within 24 hours of my initial enquiry. I was kept up to date with progress at all times and although there was a slight issue with the first fitter (not Heatables fault) Ben had it sorted within half an hour and made sure we were priority. Excellent all round and I've already started to recommend Heatable to people.”

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Posted 6 years ago

Hey Luke. Thank you for the review. When recommending, make sure you use your referral link to get vouchers and money off for your mates!

Posted 6 years ago

“Excellent service. I had ordered a small sized boiler originally and when i got a call to complete application, they upgraded me to a bigger boiler which is more suited for my house, for free. Saving another £200”

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Posted 6 years ago

Hey Mohammed. We're glad you were happy with everything. Ensuring the customer gets the best product for their home is very important to us, we hope the more powerful boiler is kicking out the heat for you!

Posted 6 years ago

“Spot on service fast and very affordable”

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Posted 6 years ago

Thank you for your review!

Posted 6 years ago

“Very good service polite and very helpful,kept informed at all times, I would recommend heatable they have done a great job.”

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Posted 6 years ago

Hey John. What a guy, 5 stars and a great review, thank you!

Posted 6 years ago

“Very pleasant from the first phone call to completion. Efficient and true to their word.”

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Posted 6 years ago

Hey Nicola. Thank you so much for the review, your 5 stars mean a lot.

Posted 6 years ago

“My new boiler was fitted this week....the house is lovely and warm and the water has never been so hot! My fitter Jordan Cummings made the whole experience an absolute pleasure. I was expecting the instalation to be a bit traumatic but quite the reverse....,.. Jordan patiently explained the technical stuff and kept me informed every step of the way. Highly recommended.”

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Posted 6 years ago

Hey Ms West. Really pleased with your feedback and 5 stars, thank you. Remember to use your referral link when recommending us, you'll earn vouchers and your friends will get money of their installation!

Posted 6 years ago

“Excellent, easy to use service end to end, they contacted me at each step of the process and the installer was professional and friendly. Highly recommend these guys, great job!”

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Posted 6 years ago

Hey Aaron, what a guy, thank you for the review! If you're recommending friends, remember to use your referral link :-D

Posted 6 years ago

“Customer service was outstanding, helpful and very attentive (Thanks Ben). The fitters were polite, informative and cleaned around themselves apologing for having to nip out for more lagging. An outstanding service and company throughout, would highly recommended them.”

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Posted 6 years ago

Hey Jane. Awesome review, thank you!

Posted 6 years ago

“My boiler was on the blink and we wanted to switch from a standard hot water tank to a combi system. Knowing this could be costly, I thought a fixed price boiler from heatable sounded too good to be true. Neither the less, I checked out all the reviews and thought it was all legit, so went ahead. Initially it wasn't all roses and gum drop buttons. First installer didn't seem confident and really didn't know the best way to convert the system. After a few calls, he left and Ben from Heatable sent the a-team in. These guys absolutely smashed out the rip and replace in about a day and a half. Friendly, fast, great value for money. I know where I'll be getting my boilers in the future!!”

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Posted 6 years ago

Hey James. Thank you for the review! Remember to use your referral link to get your friends discounts! :-D

Posted 6 years ago

“Our new boiler was fitted today just as agreed with no hitches which in this day and age is amazing. Ben the admin guy i dealt with was not only helpful but extremely knowledgeable about all aspects of plumbing which really helped. Top staff and top company. J Woodstock.”

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Posted 6 years ago

Hey Josh. Thank you for your review, it really means a lot. I'll pass your feedback on to Ben and the installers!

Posted 6 years ago

“Friendly staff, boiler fitted within a week, kitchen was left in a clean state..and a 10 yr warranty too.”

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Posted 6 years ago

Hey Michelle. Thank you so much for the review and 5 stars, very much appreciated!

Posted 6 years ago

“Very professional service. While they deal with the whole of the UK Heatable provided the best quote I could get in West wales. The heating installation engineer, Chris from CeeJay, was first class and although he arrived late, due to the distance he had to travel, he stayed late to complete the job. I would certainly use Heatable again and would recommend them to everyone.”

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Posted 6 years ago

Thanks Rod, your feedback is greatly appreciated! I'll pass your feedback on to the installer.

Posted 6 years ago

“Brilliant service”

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Posted 6 years ago

Thanks Suki, 5 stars!

Posted 6 years ago

“Fantastic reliable efficient service. Kept us informed throughout the process.Thank you for making the whole ordeal of replacing the boiler for an oap less daunting and stressful.”

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Posted 6 years ago

Thanks for the 5 stars Shirley, your feedback means a lot. We're glad you were super happy!

Posted 6 years ago

“Extremely helpful friendly staff”

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Posted 6 years ago

Thanks Robert!

Posted 6 years ago

“Fantastic service from start to finish and everything in between. Online ordering was simple, even saved £125 by booking installation on a certain date which was a bonus. Contact was fab, the installer arrived first thing in the morning as promised and carried out the work to an exceptionally high standard. Could not have been happier. Special thanks to Ben in the office too, put my mind at ease when making such a large purchase over the internet. Thanks, Stacey xx”

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Posted 6 years ago

Hey Stacey, thank you for your review and feedback, I'll also pass on your thanks to the installer!

Posted 6 years ago

“Don’t bother. Lack of communication between engineers and office. Failed to book us in so we have nearly been 2 weeks without a boiler. No next day installation as advertised. All this and I still haven’t had my boiler installed. Been lied to as well.”

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Posted 6 years ago

Hello, Unfortunately, as you have posted your review Anonymously, we've been unable to locate your order. Please can you send your order confirmation to hello@heatable.co.uk (if you have one), so that we can verify your order was genuine and we can look in to the issues. As I'm sure you can appreciate, many competitors take to the internet to write false and artificial reviews in order to discredit our name. Thanks, Sam

Posted 6 years ago

“Excellent services from start to finish, easy to use and efficient. If there was any questions it was very easy to get in touch. Couldn't recommend more!!”

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Posted 6 years ago

Hey Thomas, we're happy that you're happy. Thanks for the 5 stars!

Posted 6 years ago

Heatable is rated 4.9 based on 1,260 reviews