Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.90

4.9 Rating 2,392 Reviews

98 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Metrics

Info

4.9

Based on 2,392 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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“Brilliant Service Fantastic service.”

Helpful Report

(Hilton Car Supermarket) -

Dear Vincent Wayne, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!

“Car interior hadn't been cleaned thoroughly, but the representative, Ali, was helpful and deal was completed smoothly.”

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“Not impressed. Booked a test drive earlier in the week to be told on the day that the car isn't ready to be viewed. Planned the day around this due to not living locally, completely wasted my time.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to provide us with your feedback regarding your recent experience at Hilton Car Supermarket. We truly appreciate your valuable input and are sorry to hear about the inconvenience you faced during your visit. We want to sincerely apologize for the disappointment and frustration caused by the car not being ready for your test drive, especially after you had booked it earlier in the week. We understand how important your time is, and we deeply regret that we failed to meet your expectations on this occasion. It is truly regrettable that you had to rearrange your day due to this unexpected situation. At Hilton Car Supermarket, we continually strive to improve our services, and your feedback is instrumental in helping us do so. We would love to hear more about your experience and explore ways to make things right. If you have any specific suggestions or ideas on how we can improve our operations and provide a more efficient service, please do not hesitate to share them with us. Once again, we apologize for the inconvenience caused and hope to have the opportunity to make it up to you in the future. We greatly value your business and appreciate your patience.

“Best Car I have ever Owned. I Fell in love with this car in first sight! It's performance is 5 star!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your fantastic 5-star rating of Hilton Car Supermarket, Heideman! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. We are delighted to know that you found the best car you have ever owned at our dealership. It's always wonderful when a car makes such a strong impression, and we're thrilled to hear that you fell in love with it at first sight. We're also pleased to know that its performance has exceeded your expectations. Thank you once again for choosing Hilton Car Supermarket, and we hope to have the pleasure of serving you again in the future!

“They met all our expectations.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your fantastic 5-star rating of Hilton Car Supermarket, Anns! We truly appreciate your kind words and support. We are thrilled to hear that we met all your expectations. We hope to have the pleasure of serving you again in the future.

“I wouldn't think twice before purchasing another car from them.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your fantastic 5-star rating of Hilton Car Supermarket, Kimberly! We are thrilled to hear that you had such a positive experience with us. It means a lot to us that you took the time to share your satisfaction. Your kind words truly motivate us to continue providing exceptional service to all our valued customers. We are delighted to know that you wouldn't think twice before purchasing another car from us. Your trust and loyalty mean everything to us, and we can't wait to assist you again in the future. Thank you once again for your support and for choosing Hilton Car Supermarket.

“We are happy with the first steps with your service very professional...”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for awarding us with a fantastic 5-star rating for your experience at Hilton Car Supermarket, Myra! We are thrilled to hear that you were satisfied with our service. Your kind words further encourage us to continue delivering the utmost professionalism and excellence in our services. We value your feedback and are grateful for your trust in us. We look forward to serving you again in the future.

“I Recommended this Company to everyone who wanted to buy a used car in a Good rate.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your fantastic 5-star rating of Hilton Car Supermarket, Stephanie! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with us. We are delighted to know that you have recommended our company to others who are in search of purchasing a used car at a good rate. Your recommendation means the world to us and we are grateful for your trust and support. Once again, thank you for choosing Hilton Car Supermarket. We look forward to serving you and your friends in the future.

“I Would give 5 Stars to this Wonderful team.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to leave us a fantastic 5-star rating for Hilton Car Supermarket, Aaron. We greatly appreciate your kind words and support! Your feedback truly means the world to us and we are thrilled to hear that our team made your car-buying experience a memorable one. We strive to provide exceptional service and it makes us incredibly proud when our efforts are recognized. Once again, we sincerely appreciate your positive feedback and for choosing Hilton Car Supermarket. Should you ever need any assistance in the future, please do not hesitate to reach out. We would be delighted to serve you again.

“I bought my car just a little over 7months and gear box is spoilt and before that I have to repair the car about twice.And I was told nothing can be done unless I sell the car.How can I go to sleep knowing I have sold a bad car to another person,with my experience I won’t recommend them to anyone.”

Helpful Report

(Hilton Car Supermarket) -

Dear Firdaws, Thank you so much for taking the time to provide your valuable feedback regarding your experience at Hilton Car Supermarket. We sincerely appreciate customers like you who share their thoughts, as it helps us improve our services. We are truly sorry to hear about the issues you've encountered with your car's gearbox, as well as the inconvenience of having to repair it multiple times before that. It is understandable that such circumstances would be frustrating and could potentially impact your trust in our dealership. Please accept our sincerest apologies for any inconvenience caused. We always strive to provide high-quality vehicles and a pleasant purchasing experience for our customers, and we regret that we fell short in your case. Rest assured, we take your concerns seriously and will thoroughly review the situation to prevent any further occurrences. We genuinely appreciate your honesty and would like to explore how we can make things right. To better understand your specific circumstances and address your concerns, we kindly request that you reach out to our customer service department at support@hiltoncarsupermarket.co.uk at your earliest convenience. Our team will be dedicated to working towards a satisfactory resolution. Once again, we apologize for any frustration or disappointment this may have caused. We value your feedback and the opportunity to improve, and we hope we can regain it.

“The service was great. Thanks to them.”

Helpful Report

(Hilton Car Supermarket) -

Hello Emma! We're delighted to hear that you had a great experience with our service! Thank you so much for your kind words and for choosing us. Your satisfaction is important to us, and we're here to assist you anytime you need. Thanks again for your feedback, and we look forward to serving you again in the future!

“This company is amazing.”

Helpful Report

(Hilton Car Supermarket) -

Hello Joel! We're truly grateful for your kind words! Thank you for taking the time to share your positive experience with us. Your satisfaction is our priority, and we're thrilled that you found our company amazing. We're committed to providing exceptional service to all our customers, and we look forward to serving you again in the future. Thanks again for your support!

“Very Professional!”

Helpful Report

(Hilton Car Supermarket) -

Thank you for the fantastic feedback, Vicky! We pride ourselves on maintaining a high level of professionalism in all that we do. Your satisfaction is our priority, and we're delighted to hear that you had a positive experience with us. We appreciate your support and look forward to serving you again in the future!

“They have amazing Customer Service!!”

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(Hilton Car Supermarket) -

Thank you so much for taking the time to give Hilton Car Supermarket a fantastic 5-star rating, Nicholas! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. Your kind words about our customer service mean the world to us. We strive to provide exceptional service to all our valued customers, and we're delighted that we succeeded in making your visit memorable. Once again, thank you for choosing Hilton Car Supermarket. We hope to have the pleasure of serving you again in the future!

“Amir Sean makes buying a car less stressful for the buyer. We were very happy. Thanks to them..”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your fantastic 5-star rating and review of Hilton Car Supermarket, Daniels! We truly appreciate your kind words and are thrilled to hear that your car-buying experience with us was a success. Amir and Sean, our dedicated team members, are committed to ensuring a stress-free and enjoyable process for all our customers. We are delighted to know that their expertise and exceptional service made you very happy with your purchase. Once again, thank you for choosing Hilton Car Supermarket, and we look forward to serving you again in the future.

“all the best for future for everyone.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to rate Hilton Car Supermarket with a perfect 5-star rating, Elialberto! We are thrilled to hear that your experience with us was nothing short of excellent. Your positive feedback truly means the world to us and serves as a motivation to continue delivering exceptional service to our valued customers like you. Wishing you all the best for the future and hope to see you again soon!

“Soo Far They are the best dealer ever!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your incredible 5-star rating of Hilton Car Supermarket, Elizabeth! We truly appreciate your feedback and are thrilled to hear that your experience with us has been exceptional. Your kind words mean the world to us and serve as an encouragement to continue providing top-notch service to all our valued customers. Once again, thank you for choosing Hilton Car Supermarket. We look forward to serving you again in the future and exceeding your expectations.

“Customer service is appalling, these are not a professional company. I was purchasing a car and the sales rep said he needed to speak to his manager and he would call me back. Needless to say I havnt been contacted back after waiting all day for the return call to finalise the deal and process, I did some digging and had seen they had taken the car off their website and auto trader and haven't heard back since. If they decided to sell it to someone else or a walk on that's fine but a professional courtesy call would have been nice. That's if the car even existed. These strike me as total scammers and time wasters... PLEASE DO NOT USE FOR YOUR OWN GOOD! Find a different reliable professional car dealership.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to provide us with your feedback regarding your recent experience at Hilton Car Supermarket. We truly appreciate your honesty and willingness to share your concerns with us. First of all, please accept our sincere apologies for the lack of communication and the inconvenience you experienced during your car purchase process. We understand how important it is to stay in touch with our customers and provide a seamless experience. It is disheartening to hear that we failed to meet your expectations in this aspect. Your mention of our customer service is appalling and the perception that we are not a professional company is highly concerning. We strive to provide exceptional service and maintain a trustworthy reputation. Your feedback highlights areas that require immediate attention and improvement, and we assure you that we are taking your comments seriously. We are currently investigating the issues you mentioned regarding your case, as we value every customer's satisfaction. We need to maintain transparency and professionalism throughout the entire car-buying process. We genuinely apologize for any frustration or inconvenience you have faced and assure you that this is not reflective of our standard service. We would greatly appreciate it if you could provide us with more specific details about your experience, such as the date and the name of the sales representative involved via email at support@hiltoncarsupermarket.co.uk. This information will greatly assist us in our investigation and help us rectify any shortcomings. Thank you for bringing these matters to our attention. Your feedback is invaluable to us, and we genuinely appreciate your assistance in helping us become a better car dealership.

“The staff was friendly and the salesman.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your wonderful 5-star rating of Hilton Car Supermarket, Tant! We truly appreciate your support and positive feedback. We are thrilled to hear that you found our staff friendly and our salesman helpful. Providing excellent customer service is of utmost importance to us, and we are delighted to know that we were able to meet your expectations. Once again, thank you for choosing Hilton Car Supermarket. We hope to have the opportunity to serve you again in the future!

“Great car buying experience!!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your amazing 5-star rating of Hilton Car Supermarket, Barbara! We are thrilled to hear that you had a great car-buying experience! At Hilton Car Supermarket, our main goal is to provide exceptional service and exceed our customers' expectations. We're glad that we were able to create a positive and memorable experience for you. Thank you once again for your kind words and for choosing Hilton Car Supermarket. We truly appreciate your support and hope to have the opportunity to serve you again in the future.

“It was a simple, quick, and wonderful experience.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to rate Hilton Car Supermarket with 5 stars, Bonnie. We truly appreciate your feedback and we're thrilled to hear that you had a simple, quick, and wonderful experience with us. Customer satisfaction is our top priority, and we are delighted that we were able to meet your expectations. Should you have any further inquiries or need assistance in the future, please don't hesitate to reach out. We'd be more than happy to assist you. Thanks again for choosing Hilton Car Supermarket. We look forward to serving you again soon.

Hilton Car Supermarket is rated 4.9 based on 2,392 reviews