Customer service is appalling, these are not a professional company. I was purchasing a car and the sales rep said he needed to speak to his manager and he would call me back. Needless to say I havnt been contacted back after waiting all day for the return call to finalise the deal and process, I did some digging and had seen they had taken the car off their website and auto trader and haven't heard back since. If they decided to sell it to someone else or a walk on that's fine but a professional courtesy call would have been nice. That's if the car even existed. These strike me as total scammers and time wasters... PLEASE DO NOT USE FOR YOUR OWN GOOD! Find a different reliable professional car dealership.