HMV Reviews

“ First it took a long time to get then when I received it it's of horrible quality you can't even watch it it's so bad and they won't tell me how to return it for a refund they just ignore my messages. I wouldn't recommend buying from them ever if this is how they service the public. ”

“ I pre ordered an item that was released on 1st February and not despatched yet I've asked for refund they ignore emails and so what they like get told be despatch one day then nothing get told be despatched today I keep emailing this rubbish obnoxious company asking for refund and again ignore this company is worse than ever and hope it goes bust it should of closed well before now specially when they don't think. ”

“ ordered dvd online 31st January £9-99 get message stating delay despatching on standard delivery ok HMV Greed is a sin and no such thing as VIP I pay £6 for 2day delivery does mean I would have had it despatched and no doubt received by now item was a new release and pre order as item was out Monday 1st February. I've emailed asking them to cancel order and for a refund all morning of Tuesday 2nd and arrogant staff don't respond old of thought responding and sorting any issues out re a company would say alot well yes it does it states how rubbish HMV as got sunrise records nothing bright in staff shops are dull owner must be twice as dull to carry on keeping rude staff on that can not find time to rectify any issues that may arise hope you guys at HMV dont last long in a job and HMV goes under again as customers do not want these services at all ”

“ Appalling customer service they take days to answer emails there is now no calls being answered because of Covid-19, it seems to get blamed for everything. Poor excuse. They are not interested in providing customer service trying to get a refund for over 1 week. Avoid this company does not care ”