Hobbycraft Reviews

“ Very efficient service and question I asked was answered …went into local Hobbycraft… Emmie in Cirencester branch was happy and smiley and helpful at the till… ”

“ I will take an opportunity to thank the team for an outstanding customer service! Thank you! ”

“ She helped my daughter fix the dress, she was helpful, very kind, good customer service. ”

“ I have had the most wonderful experience in Hobby Craft, the service I can only describe as outstanding, I would like to thank Alice, Leonardo and angel for all their help and expertise on the purchase of my Cricut machine. I would recommend this store for staff friendliness and making you feel that you can achieve anything! Barbara ”

“ I booked an Easter Bonnet Workshop at the Bournemouth store but the day before my grand daughter tested positive for COVID. I contacted the store and cancelled and was told to call customer services and explain this to them. Without hesitation I was offered a refund (which I didn’t expect as it was so close to the workshop date) Thank you so much to both team members. Amazing customer service. ”

“ He was friendly, efficient and we had a wee bit of banter too about customer service in general. ”

“ Great service and lovely products ”

“ Shocking service If you order on line for click and collect uou hsve to spend over £10 We wanted a extra item that was in store whilst collecting our order___as it was'nt on line we were unable to purchase it .Absolute joke Unable to get through on phone lines at customer service as phones are not manned I think customers will go elsewhere ”

“ Brilliant customer service from George, the manager at the Watford store. I cannot praise his helpfulness, politeness and professionalism enough. So grateful to you for all your help yesterday. ”

“ Very great service highly recommend ”