“I thought my settees were getting delivered on Monday but they came on Friday, the 2 men said they could take my 2 leather chairs and my settee away for me but it would cost me 80 pounds I didn't have a choice but to pay them ,that was all the money I had, apart from that they were polite”
“Issues with delivery, received one part one day had to put the rest out for a Saturday as courier made an error. Lack of communication with delivery company.”
“Whilst the wardrobe is nice, the delivery and assembly part of the service is seriously lacking. I was let down on numerous occasions where I had sat in waiting for it to be delivered, only for no-one to turn up. This was also the case with the fitters not turning up when they promised, leading to me also sitting in all day waiting to no avail.”
“Ordered item on 19th July, used tracking to check on my parcel and as of today 27th July it still hasn't arrived, not even out for delivery. EVRI are not great.”
“Very good site to shop at, good customer service and swift responses to enquiries. If they change the delivery company they use it would be 5*. The delivery company make them look bad honestly.”
“Delivered on time. Pity that I couldn't find any assembly instructions until I was finished assembly and putting the packing box out for recycling, when a small single sheet of miniscule pictures fell out from within the folds of the cardboard. This would have been barely useful with a magnifying glass.”
“The service was very good but the purchase was for furniture that was flat packed. When I came to put on the final door I was a hinge short! So annoying. I reported the problem and it has been acknowledged... just not sure how long it will be before the missing piece is forwarded to me.
Watch this space...”
