“My original order, the black Gazebo fortrose apparently got damage in transit and never arrived. I got an option to order an upgraded similar item. I agree and then tried several times to contact the team to try and get an update on the new delivery and also an update on a refund on the difference in prize as the second item was cheaper!
Second item arrived as stated , the outsunny grey gazebo however the quality is very very poor and some of the poles had scratches and some had rust! Very disappointed and will not use this company again.”
“Recently recieved a bed from Home Done, worst quality product i have ever purchased. The item came scrached, chipped, broken and with huge splinters hanging off of it. This was a childrens bed! Also the wood itself was cheap and finish on the product was awful. I contacted customer services who took nearly 2 weeks to return an email. I had no bed for my son at this point so fixed it up best i could. They are refusing to exchange or refund. Absolute con, do not order from this company!!!”
“Very easy to deal with product is as expected was easy to build with clear instruction. Delivery was on time and driver even offered to carry box indoors for me.
Would recommend”
“Home Done is ok ,BUT the delivery company they use is very very slow , it was in their delivery unit for about four days before they delivered the two wardrobes , I would not buy from Home Done again because of the delivery service”
“Love these shelves, the stone affect is really nice. They were very easy to install and are solid. Only down side was that the screws were not supplied.”
