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House Of Fraser Reviews

3.0 Rating 7,536 Reviews
B-
Happiness Grade
Read House Of Fraser Reviews

Email:

cs@houseoffraser.co.uk

Location:

House of Fraser Unit D Brook Park East Shirebrook

B-

Customer Service - Average

67.26%
Industry Average
absolutely awful, if you bought something online and have a problem. You are on your own with it , there is no costumer service and you have to pay postage charge when you send item back. would not advise to dill with them. better to pay some more and have piece of mind.
posted 4 years ago - TII
Great service. Good choice of items. Quick delivery. Quick and easy returns if needed.
posted 4 years ago - Sandra Mcewan
Need to change delivery service as after 8 days still nothing from Hermes so can’t comment on goods
posted 4 years ago - Neil Squance
Happy with the service and my purchase I received. My order arrived within the time I was allocated by the delivery company . Thank you .
posted 4 years ago - Anonymous
Excellent service thanks
posted 4 years ago - Kevin Royle
The linea bed linen is lovely, very pleased with it. The service however left a little to be improved. The order was for 5 matching items I happily paid the Delivery charge. The delivery arrived with 3 items only the others had been cancelled by H o F as out of stock. 3 days later I reordered missing items and paid another delivery charge
posted 4 years ago - Mo Carne
great product good price fast service 5 star
posted 4 years ago - Micheal Street
HOF40000066821248 This is a mixed review, for both customer services (bad, 1 star) and quality of items (good, 5 stars).
posted 4 years ago - Anonymous
Very good service-everything has arrived safely and in tact -pleased !!!!
posted 4 years ago - Zandra Mcneill
Great customer service!
posted 4 years ago - Stoil Timchev