House Of Slippers Reviews

Name: House Of Slippers
Address: Unit 3a-b 55 Hastings Road, Leicester
Rating: 4.66

4.7 Rating 7,511 Reviews

92 %

of reviewers recommend House Of Slippers

4.7

Based on 7,511 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0116 326 0609

Email:

info@houseofslippers.co.uk

Location:

Unit 3a-b 55 Hastings Road
Leicester
LE5 0BT

Write Your review

Tell us how House Of Slippers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

House Of Slippers 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not overwhelmed with the quality received and one pair of size 38s didn’t fit.”

Helpful Report

Posted 6 years ago

“Hi there slipper are all a size to big. I take a 7 but would need a 6 in your brand. Have i any way of returning them from ireland to get a small size. Two pairs. Thanks Linda”

Helpful Report

Posted 6 years ago

Hi Linda, You are welcome to return the item for a refund and to reorder your preferred size. Please follow the instructions in the returns page of our website, which I've linked to below. https://www.houseofslippers.co.uk/delivery-returns-i190 If you have any more questions or queries then please send a message to our email address: info@houseofslippers.co.uk Best regards, James.

Posted 6 years ago

“I ordered a size 5 in my choice of women's slippers but they were too small. They looked very nice and well made but I have to return them!”

Helpful Report

Posted 6 years ago

“Diss appointed with delivery if it’s free waiting time too long had to send two pairs slippers back because of small fitting cost me nearly ten pounds delivery so shall not order on Line I. Future”

Helpful Report

Posted 6 years ago

Dear Janet, I'm very sorry to hear that you weren't happy with your purchase. You did choose our free delivery service, which gave you an estimated delivery date of the 10th November. The item was actually delivered on the 9th, so it was a day early. It should have cost around £4 for you to send the item back at the post office, so it sounds quite unusual for you to have paid almost £10 for return postage. I'd recommend to stay away from whichever carrier you used! We have received your item back and will look to provide a refund very soon. Best regards, James.

Posted 6 years ago

“Unfortunately these were far too heavy and the purple ones were not suitable. Your returns system seemed complicated. Therefore, I'm hoping to pass them on to other ladies of a younger age group.”

Helpful Report

Posted 6 years ago

Hi Clara, I'm sorry to hear that you found the returns system to be complicated. All you need to do is to package the item up and to post it to our returns address. You have the option to download a returns label from our website, if you'd like. Please find full instructions in the below link. https://www.houseofslippers.co.uk/delivery-returns-i190 Best regards, James.

Posted 6 years ago

“Lovely slippers but too large (a bit wide for my mum’s feet). Sadly hasn’t to return.”

Helpful Report

Posted 6 years ago

Hi, I'm sorry to hear that the item doesn't fit. We can look to exchange this pair to the size down or to refund you in full. Please let us know on your returns paperwork. Best regards, James.

Posted 6 years ago

“Service good slippers not good”

Helpful Report

Posted 6 years ago

Hi Jacqui, I'm very sorry to hear about the problem with your slippers. We would be more than happy to investigate the problem and resolve it for you. Please could you contact us by email and send some photos over. Best regards, James.

Posted 6 years ago

“Service good, but product sizing changed so had to return.”

Helpful Report

Posted 6 years ago

“I specifically wanted slippers without black soles. I have a cream carpet and they do mark it even though I am assured they won't. The slippers arrived, yes,with black soles, so we're returned.”

Helpful Report

Posted 6 years ago

“Haven’t received my slippers yet as received a note from P.O. that box is too big to put through door so I have to collect from depot which is some miles away. I think it d be better if you would use it different carrier, one that could deliver to door or leave with a neighbour.”

Helpful Report

Posted 6 years ago

“These slippers came up very small. I am returning.”

Helpful Report

Posted 6 years ago

“Still waiting for a refund!”

Helpful Report

Posted 6 years ago

“Easy to order. Quality not as good as it looks in the pictures. Shoild be free returns but maybe will be improved in the future. Returned my order so now waiting for refund.”

Helpful Report

Posted 6 years ago

“Delivery too slow. Paid extra for express delivery on a Thursday advertised as same day dispatch rang Monday hadn't even been dispatched so wasted my money. Slippers as described and were in good condition. Had to return them and money refunded after about 5 working days.”

Helpful Report

Posted 7 years ago

“For the money I was expecting better. After ordering I had online notices showing similar if not the same slippers for nearly halve the price plus I question whether the outer material is suede leather. Nevertheless the slippers are comfortable.”

Helpful Report

Posted 7 years ago

“Not good enough, for my client, needs wider fitting as swollen ankles and feet,sending back, soon”

Helpful Report

Posted 7 years ago

“Liked the look of the website; purchase was easy; and delivery was quick. Pleased with the look of the JULIA purple slippers I bought, and in general like the way they feel while wearing them, but I do find that they pinch my toes a wee bit, and that's with no socks on. I had looked at previous reviews and a couple of them said they had to buy their slippers one size bigger than their normal size due to fit. I did this, but wonder now if I should have bought them 2 sizes bigger than my normal size, or do I maybe need slippers in a wider fit.”

Helpful Report

Posted 7 years ago

“The slippers were of good quality but did not seem very wide fitting. If I was purchasing again I would buy a bigger size. Delivery took a long time.”

Helpful Report

Posted 7 years ago

“Super fast delivery. Great service.”

Helpful Report

Posted 7 years ago

“Price and delivery”

Helpful Report

Posted 7 years ago

House Of Slippers is rated 4.7 based on 7,511 reviews