HUH. Store Reviews

Name: HUH. Store
Rating: 3.89

3.9 Rating 4,241 Reviews

73 %

of reviewers recommend HUH. Store

3.9

Based on 4,241 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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02079231155

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HUH. Store 5 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery”

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Posted 2 years ago

“Received the delivery on time & its a good quality product!”

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Posted 2 years ago

“Excellent communication and service”

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Posted 2 years ago

“Excellent service and great range of stock. Super fast delivery - will use agin.”

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Posted 2 years ago

“Absolutely perfect service, efficient email updates, super fast postage and great value. Couldn’t ask for more”

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Posted 2 years ago

“I didn’t paid second day delivery fee and did not receive an email to say it was coming after 3 days so I had to email them myself to ask where it was. They then let me know that there would be a delay which turned into a 4 week delay. The person I was emailing offered a refund due to the delay and I accepted. I received no reply to this first email accepting the refund and no reply to the second. I then emailed the seperate support email again and no reply. I have now received it even though I wanted to refund but I don’t really recommend ordering through here.”

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Posted 2 years ago

“Great first time shopping with HUH and will be visiting the site again in the near future.”

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Posted 2 years ago

“Great picture, great shipping”

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Posted 2 years ago

“The products were as pictured but the descriptions are a little off. It says the backpack I ordered should have a laptop section but it doesn’t. Despite that it’s still a nice bag. I paid a little extra for next day delivery and they arrived on time. Really happy”

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Posted 2 years ago

“great communication and quick delivery.”

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Posted 2 years ago

“Awful. Contacted several times regarding refund(s) on their website's contact form. No response. Had to wait 3 weeks for an order to be fulfilled. No confirmation that the refund has been processed, and still awaiting a resopnse. Any chance?”

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Posted 2 years ago

“My order took weeks to arrive even though I had no notification it was out of stock. I asked for a refund of shipping as compensation but this request was ignored.”

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Posted 2 years ago

“Still waiting for my product to arrive. Was order nearly a month ago, email received to say the item wasn't in stock to which I replied that should be stated on website. I've given up hope of reviewing item tbh.”

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Posted 2 years ago

“Items took several weeks to arrive Poor customer service due to lack of response then item refunded Live chat did not work could not find a telephone number to call”

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Posted 2 years ago

“Great company”

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Posted 2 years ago

“Really good service fast delivery and also got me a hoodie that was not in stock super fast thanks i will definitely reorder again 🤙”

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Posted 2 years ago

“Terrible experience. I ordered a Carhartt WIP T-shirt on 2 May. After a week I messaged to see when it would be delivered as it was a gift. I was told they hadn’t received the stock from their supplier (yet they’re selling it online). The T-shirts are now marked as out of stock and they’re not responding to emails requesting a refund!!! Really shocking service.”

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Posted 2 years ago

“Great service and product”

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Posted 2 years ago

“Overall customer experience was outstanding. Order processed quickly, communication on dispatch prompt and accurate and good arrived next day from placing order excellent service.”

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Posted 2 years ago

“Item wasn't delivered until 3 months post order, very little communication, support terminated my tickets at one point without addressing them. Really poor customer service, won't be shopping here again.”

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Posted 2 years ago

HUH. Store is rated 3.9 based on 4,241 reviews