HUH. Store Reviews

Name: HUH. Store
Rating: 3.89

3.9 Rating 4,240 Reviews

73 %

of reviewers recommend HUH. Store

3.9

Based on 4,240 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The French press is a very beautiful but dysfunctional design. When making coffee or herbal tea, the press needs to stay up for a fee minutes, but it’s bery loose and falls down immediately. Also the colouring on the eound part is peeled even though I washed it by hand. I had to tie elastic band to prevent it from falling.”

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Posted 2 years ago

“These shipped very quickly, and I'm happy with the quality of the crates from Hay! It's a nice touch that the handles have curved edges on the inside, so it's ergonomic, and there aren't any frayed plastic edges that will scrape your hands. It's stackable too. I also like that there's a slot to add a label (did wish it came with some though!), but overall, good quality, useful, and holds a perfect A4 Envelope. I use this to store my sewing patterns and fabric. Tested out of curiosity: it can be lifted with a 5L water bottle, but be warned, any heavier could bend the plastic.”

HUH. Store 5 star review on 14th September 2023

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Posted 2 years ago

“Quick delivery, really beautiful items. Thanks, Huh. Store!”

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Posted 2 years ago

“Hello. I hate doing this but you never sent me a refund. I have tried to contact you several times and despite someone coming back to me once I've been ghosted. I have given you my tracking details and all the information so it is frustrating to be ignored. My order number is 109404 thanks”

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Posted 2 years ago

“Such funky stuff, wish I had a blankety blank cheque book and pen… showing my age but your stuffs appeals to all ages, it’s so well designed and made.”

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Posted 2 years ago

“Incredibly quick delivery. Selected standard delivery but it arrived the next day. Very easy ordering process. Would order again. My new favourite shop.”

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Posted 2 years ago

“Great choice & really quick delivery! Big thumbs up from me.”

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Posted 2 years ago

“All easily ordered and delivered well wrapped and presented and delivery was very prompt. My storage tins will be well used and loved. Thank you.”

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Posted 2 years ago

“I ordered a bag which wasn’t right and so returned it with proof of postage. That was in July and I’ve yet to receive a refund and my emails go unanswered. At a loss what to do as there’s no contact number or other way to get in touch.”

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Posted 2 years ago

“Good prompt service”

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Posted 2 years ago

“Exactly what I wanted and fast delivery. Will shop with HUH again.”

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Posted 2 years ago

“The product is exactly what I was looking for! Very quick delivery too.”

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Posted 2 years ago

“Received my order on the 11th August and immediately emailed to report that the item was faulty. After another follow up email I eventually received a response on the 22nd saying I would be sent a free returns label. I responded immediately to confirm this. No response. I sent a further two follow up emails on the 28th August and 30th August. Still no response or return label.”

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Posted 2 years ago

“Very good purchase!!”

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Posted 2 years ago

“Really fast delivery and loved the product!”

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Posted 2 years ago

“I ordered 2 Hay storage crates from HUH. Easy to use website and excellent speedy delivery. Very happy”

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Posted 2 years ago

“Really terrible customer service. I ordered a ferm living lampshade and cushion in June with 3-6 weeks provided as the lead time. Now already in Sep, after chasing several emails to check the status, I haven't received any update from them at all yet!! As customer, really want to understand what is happening, even if there is delay, better to clarify the situation. May I know what is going on? What should I do? Really need help here.”

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Posted 2 years ago

“Great product and efficient service”

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Posted 2 years ago

“Good shop, good price , im happy customer i will return to make another order”

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Posted 2 years ago

“Terrible customer service. I’ve been waiting over a month for a refund and have chased constantly.”

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Posted 2 years ago

HUH. Store is rated 3.9 based on 4,240 reviews