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HUH. Store Reviews

3.9 Rating 4,241 Reviews
73 %
of reviewers recommend HUH. Store
3.9
Based on 4,241 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 48%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
2.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read HUH. Store Reviews
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Phone:

02079231155

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Anonymous
Anonymous  // 01/01/2019
“Very good service”
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Posted 5 years ago
“Great customer services as problems get actually resolved with them. Would recommend the shop as they are trustworthy. Jack was very helpful throughout my refund process. This shop would be great if they offered free and easy returns.”
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Posted 5 years ago
“Huh store have been so helpful - there were major delays with my item due to stock being stuck but they kept me updated the whole time and finally the item has arrived! Really appreciate it”
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Posted 5 years ago
“Love my purchase”
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Posted 5 years ago
“Really loved my order, thanks”
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Posted 5 years ago
“The service I got was perfect . Delivery was within a few days and the product was as stylish as it appeared on the website !”
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Posted 5 years ago
“Really cool items on sale. Delivery is very fast, Just note, the return isn't free.”
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Posted 5 years ago
“Great service quick delivery would buy again from here.”
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Posted 5 years ago
“great style made quick and easy to get”
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Posted 5 years ago
“Very pleased with my order. Will definitely be buying from HUH again soon.”
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Posted 5 years ago
“Really good experience overall; great selection of products, delivery time was very transparent and when it got nearer to delivery time I emailed the team and got a helpful answer within 30 mins. Would shop again.”
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Posted 5 years ago
“Beautiful items and a lovely range of things. They arrived all packaged nicely. However I had to return 2 items and it did take a little while for the refund. They did get in touch and try and resolve this for me which was appreciated”
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Posted 5 years ago
“Generally good, turns out the slippers I ordered were out of stock in the colour in which I ordered them. This was resolved fairly quickly, but makes me give a 4 rather than 5.”
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Posted 5 years ago
“Great communication throughout my order process and love their range of products”
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Posted 5 years ago
“Seamless transaction, great price, good communication. On-time delivery. Highly recommended.”
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Posted 5 years ago
“Very impressive; fast, friendly and reliable service. Great little independent store, would definitely shop here again!”
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Posted 5 years ago
“great price and came on time, will buy again from this site.”
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Posted 5 years ago
“Nice selection of products, fast and easy delivery. Thank you !”
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Posted 5 years ago
“Great service and love the Vans I purchased. Will buy from HUH again.”
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Posted 5 years ago
“Initially good customer service soon went south when I chased up a refund. Was told I'd have to wait 10 working days until after they received it for the return to be processed. A month (and three unanswered emails later) I'm still waiting for a refund/response from the shop.”
Helpful Report
Posted 5 years ago
Hi Steven, Thanks for your feedback. I can see we spoke about your return on 16th June, but we have received no emails since. Are you sending them to hello@huhstore.com? I have sent you an email in follow up as this order is not currently showing as returned, so would like to clarify some details and check the return tracking number, if possible. Many thanks, Jack
Posted 5 years ago
HUH. Store is rated 3.9 based on 4,241 reviews