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iCanvas Reviews

4.8 Rating 9,898 Reviews
C-
Happiness Grade
C-

Refund - Average

55.00%
Industry Average
For the 3rd time! Never received order! Refund money!
posted 1 year ago - S
Box was damaged, however picture was ok. This is the second time shipping carton was damaged. Last canvas I purchased was damaged and I received a refund. Merchandise needs packed better. I’m hesitant to order anything additional.
posted 2 years ago - D Salomone
Terrible customer service, switching prices all the time, and saying they would honor the price on the day i attempted to purchase with a refund and then not following thru fully.
posted 2 years ago - F
I returned this item to the only address offered as a return address on March 1, 2023. There is no phone number to contact iCanvas. No email address offered. Where is my refund?
posted 2 years ago - D Otepka
I immediately emailed requesting a refund for these reasons.
posted 3 years ago - R Weisman
I eventually got a refund altogether.
posted 4 years ago - D
We received the product and the quality was terrible. The wood was crooked and the sides were not even matching lengths. I asked to return and without my permission was shipped a replacement. I had NO desire to have it replaced after seeing the level of quality. I returned and am STILL waiting for a refund. I will NEVER use iCanvas again. Ordered a piece from another vendor and SO much better.
posted 4 years ago - M C.
Returning for a refund or replacement was not a viable option as iCanvas requires me to cover the approximately $60 shipping fee - almost 50% of the cost of the print.
posted 5 years ago - P Sullivan
I received a prompt reply telling me they would refund my money.
posted 5 years ago - M
I received the canvas quickly but didn't like it so I decided to return it for a refund.
posted 5 years ago - P