Inception Hosting Insights

Inception Hosting have a Customer Happiness Grade of E. Customers are happy with their customer service but are unhappy with their refunds.

 

E
Happiness Grade
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F

Refunds - Difficult

25.00%
Industry Average
" I contacted them requesting my money back, they said I hadn't cancelled my paypal agreement (nothing of this mentioned in the confirmation email) and although the service was ended by now, so they had my money for no service, they refused any refund. "
- Chris Lawton
B-

Customer Service - Average

66.67%
Industry Average