INeedSpex Reviews

4.8 Rating 128 Reviews
94 %
of reviewers recommend INeedSpex
4.8
Based on 128 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read INeedSpex Reviews
Visit Website

Phone:

01531 650898

Email:

info@ineedspex.co.uk

Location:

Redhill House, Bromsberrow Road
Redmarley
GL19 3JU

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INeedSpex 5 star review on 19th January 2024
Marsten Bailey
INeedSpex 5 star review on 21st September 2023
Michal Jirásko
INeedSpex 5 star review on 13th September 2023
Glenn Quigley
INeedSpex 5 star review on 1st September 2023
Eric Pritchard
INeedSpex 5 star review on 2nd April 2022
CAREY HARRISON
INeedSpex 5 star review on 8th November 2020
Maureen Bebb
INeedSpex 5 star review on 28th October 2020
Gillian Morgan
5
Anonymous
Anonymous  // 01/01/2019
I love these retro frames and I love the outstanding customer service. Thank you very much: Ineededspex Iorderedspex Ilovemyspex.
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Posted 4 years ago
I have used INeedSPex for my last two prescriptions now and have to say I would'nt want to use anyone else. The communication is fantastic when I had to email them about my order a very quick response. The attention to detail clarifying and advising you all the way what will happen and when to expect your order back (signed for)as I sent a pair of original frames is exceptional. I definately recommend them to others as I have my friends.
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Posted 4 years ago
Very helpful and friendly staff. Inexpensive and plenty of choice. Only place I use for half-eye glasses, can’t find them anywhere else!
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Posted 4 years ago
First class service yet again! I've been using ineedspex for a number of years & wouldn't go anywhere else.
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Posted 4 years ago
This is the second time I have used this company and I am pleased to find they continue to offer great value, quality work and excellent customer service.
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Posted 5 years ago
First time purchasing from this site and as such had quite a few questions before placing my order which I can say were very promptly and politely answered during a quick phone call. After sorting out the details I eventually ordered the goren glasses from the signature collection and they are perfect. Exactly what I was looking for and also arrived in good time and well packaged. Highly recommended and would not hesitate to use this company in the future
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Posted 5 years ago
Lenses replace, great, complimentary repair to hinge, fantastic - as ever!
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Posted 5 years ago
I have used I Need Spex for several years, always very efficient Happy to continue using them
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Posted 5 years ago
It's always a durable, robust and stylish pair of glasses you get from Ineedspex, and this latest pair is no exception. I favour a round-eye pair, but you can't get 'em on the High Street! So for price, style and quality it really is a no-brainer; Ineedspex every time!
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Posted 5 years ago
I was looking for glasses to use when I portray an old American western cowhand. Decided on the Goren frames as I needed varifocals. They are perfect. The lenses made to my prescription are just right. Now my wife wants a pair. Great service many thanks.
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Posted 5 years ago
I had been promising myself a pair of Saville Row Pantos for most of my adult life, and after finding them at INeedSpex at the price offered, I couldn't deny myself any longer. With superb customer service, attention to detail and such fantastic prices, I'll definitely be coming back for more, and soon!
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Posted 5 years ago
Had my eyes tested by Vision Express and sent a copy to I Need Spex. The I Need Spex glasses have arrived in exactly a week, still waiting on Vision Express! Excellent service and quick compared with my normal opticians.
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Posted 5 years ago
Very pleased indeed with my victorian oval glasses. The ordering system is simple to follow and well designed. My spex arrived quickly and are perfect for my purposes. Completely trouble free and satisfying experience. I will definitely be ordering again.
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Posted 5 years ago
Very professional and friendly settlement
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Posted 5 years ago
My first purchase from INeedSpex, a pair of Goren distance glasses, everything good about them and only took just over a week to arrive, I will order some prescription sunglasses next week, Thanks
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Posted 5 years ago
I sent in a pair of vintage glasses I bought off eBay for a re-lens. The best £23 I've ever spent! The service was fast, the customer support was absolutely fantastic and the staff member I spoke to was very friendly. Glasses came back in perfect condition. Certainly the best place for any vintage eye-wear!
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Posted 5 years ago
Very pleased with the service and product at I Need Specs and am about to place anther order
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Posted 5 years ago
Brilliant vintage glasses. Great price and with my prescription too. Really pleased and Richard was extremely helpful. Thank you.
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Posted 5 years ago
Great customer service. My frames and lenses required Rich to contact me several times to discuss what was right for me. He was brilliant. Frames and lenses are spot on. Thanks
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Posted 5 years ago
I had purchased frames in the US and sent them to INeedSpex for lenses to be fitted. The process was very easy; downloaded my prescription, mailed my frames and received my glasses back in just over a week. Delighted with the service and the quality of the finished product. The price was significantly below what I would normally pay in my regular optician. I will be using them again.
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Posted 5 years ago
INeedSpex is rated 4.8 based on 128 reviews