Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good insurance Policy at an acceptable price. No hassle in getting the right Policy.”

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Posted 6 years ago

“Friendly and professional service”

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Posted 6 years ago

“Staff efficient and helpful . Disappointed in the comparatively short notice given that earthquake cover was being terminated”

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Posted 6 years ago

“I telephoned on behalf of my wife, Mary, to arrange insurance for a static van in Brittany and found Julian very friendly and helpful. He obviously had much information and many caveats to explain, but was quick to process the matter. I was particularly impressed by the availability of the key fobs. However, when I received the email I was taken aback by the amount I needed to read and to copy and have still to finish this. Tom Bray PS Nothing has been delivered yet apart from the email; but I could not amend the following section”

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Posted 6 years ago

“After a trying conversation due to a poor connection I hope I have the right cover, the agent was very cooperative and understanding.”

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Posted 6 years ago

“Quick and easy process throughout. Clearly defined schedule and cover restrictions. Helpful and knowledgeable staff when I contacted Intasure for some clarification.”

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Posted 6 years ago

“Quick, precise and informed conversation on the phone. The insurance fee was reasonable though it was difficult to match the total sum with the breakdown of different sub-costs.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“I dealt with a lovely lady called Julie. She is very human and despite the fact that I could buy the same insurance £60 cheaper elsewhere...she managed to get me £10 off and she is so nice I just stayed with Intasure. There is a great deal to be said for a real person, whom I can understand and who is friendly. Thanks”

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Posted 6 years ago

“Give stars for staff who are excellent. Long long call waiþing times though. Perhaps due to covid19 which cannot be heĺed. Thank you”

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Posted 6 years ago

“This is a review of your sales process only. I wont know how good you are until you deal with an issue and how well and quickly you pay out.”

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Posted 6 years ago

“I would prefer to renew online, there was a link in the email but it didn't lead to a page where I could renew. Apart from that it worked well as the office called when they said they would and I would have forgotten otherwise, so thank you”

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Posted 6 years ago

“From the first tentative online enquiry, the speed and professional response was excellent. The service and patience from Shamil was really positive. The premium was competitive and suited our needs, having been able to scrutinise the policy content in detail prior to purchasing. Intasure is well worth considering for overseas home ownership insurance.”

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Posted 6 years ago

“First time I rang, I was given information I wasn't even aware of so a really useful conversation. Subsequently went back and bought my insurance. Really quite straight forward. With both phone calls the customer service representatives were very helpful with totally practical advice. Great service. I would now imagine, you might say why not a "Very Good"; simply put I never generally give that as there will always be room for improvement.”

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Posted 6 years ago

“Good customer follow up”

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Posted 6 years ago

“very helpful and explained things so easy to understand.”

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Posted 6 years ago

“The customer service advisor was detailed in his advice on our insurance requirements and as a customer who already holds a policy with Intasure, I received a small discount.”

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Posted 6 years ago

“Good, fast quote process and competitive prices.”

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Posted 6 years ago

“Very good ok”

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Posted 6 years ago

“Very responsive service.”

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Posted 6 years ago

Intasure is rated 4.7 based on 7,176 reviews