Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient and prompt policy renewal service”

Helpful Report

Posted 7 years ago

“The people I dealt with were very helpful. What I didn't like was being read all the endorsments after saying I would take out the policy. I began to feel I wasn't actually insured for anything.”

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Posted 7 years ago

“Very courteous and explained things. At the moment good can not comment on any further action that may be needed.”

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Posted 7 years ago

“So far they have been very efficient although the details of the property, which had been insured by you a few years back, were completely inaccurate and I wonder where this information had come from . I hope you are better now at keeping information correctly. Your price was competitive but it needs to stay so in future years otherwise we will leave again.”

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Posted 7 years ago

“Reasonably priced ,quickly dealt with.no apparent hidden charges.covering my needs. As explained I aim to relocate six monthly to Spain and will contact your co. Re house ins.at the time. Thank you Mr v.j. Stearn”

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Posted 7 years ago

“Quick and efficient renewal, details clearly explained over the phone”

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Posted 7 years ago

“Very happy with the help offered when I was considering renewal.”

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Posted 7 years ago

“My dealings with Intasure are by choice by email and the occasional phone call, to pay! They are efficient and friendly.. And when I had a claim they paid out promptly. What more can I ask.”

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Posted 7 years ago

“Happy with service and trouble free but just wondering why you no longer cover legal expenses?”

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Posted 7 years ago

“Good service overall”

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Posted 7 years ago

“They were very efficient. The only let down was the seemingly excessive £50 administration fee on top of a £250 policy,”

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Posted 7 years ago

“We have been quite happy with intasure for the last nine years but think that their £50 administration fee is over the top which amounts to a third of the price of the policy”

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Posted 7 years ago

“I as pleased with Intasure because they persisted in contacting me re renewing my insurance and eventually I was able to catch up with them and it was sorted our quickly.”

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Posted 7 years ago

“The staff in spoke to were very professional and also friendly and helpful. They couldn't really have done a better job. The only reason I haven't given a five is because I felt some questions staff had to ask were too detailed for example the kind of lock on the patio door, and this added to too complex information gathering. Excellent staff though”

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Posted 7 years ago

“Good service but had to wait too long for an advisor”

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Posted 7 years ago

“We have found the policy for our holiday home clearly explained and when we needed help on the phone it was given in a concise polite manner.”

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Posted 7 years ago

“Very knowledgeable and helpful gentleman on telephone. Found the wording he had to say though very long and difficult to take in over the telephone. Would have loved to have had an email with this on and then could have rung back and agreed. Not his fault, he was just doing his job but this is why I have given a good but not very good.”

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Posted 7 years ago

“I know there are other Insurance companies that will offer cheaper quotations but I stay with Intasure because they have proven to be very reliable when dealing with claims in the part of Italy where we live.”

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Posted 7 years ago

“The most important thing about a purchase of an insurance policy is what happens if you need to make a claim, will they meet the claim and how they deal with you - I don't know. All I can say is that when buying the policy Intasure were easy to deal with and the price was very competitive.”

Helpful Report

Posted 7 years ago

“was an international call, so call clarity and voice very unclear but did accept all questions and will hope I'm not in trouble IF there is a claim other than that-- consultants (2) were very good”

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Posted 7 years ago

Intasure is rated 4.7 based on 7,176 reviews