Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seem to be a good company, but never claimed, so you just don't know.... Didn't appreciate the 25% increase in Admin Fees this year!”

Helpful Report

Posted 7 years ago

“Customer Services was very busy but they did call back when I left voicemail Procedure was simple and quite quick Price was good too Hope I don’t have to make a claim but feel if I do I will be in good hands”

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Posted 7 years ago

“I`ve been with Intasure now for 14 years. I find them straightforward to deal with, knowledgeable and offer me the kind of holiday home cover and choices which fit my situation very well. I`ve had one claim in the time and it was dealt with extremely efficiently.”

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Posted 7 years ago

“Very helpful - only issue was the renewal over the phone came out more expensive than the renewal notice I had in the post - I don't understand why”

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Posted 7 years ago

“Very helpful and professional operators. Gave clear and concise details, though the “standard details” for I guess legal reasons were very long and if honest irritating. Overall I felt confident in both the insurance and company mainly due to the operators. Hope this helps David Gibbin”

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Posted 7 years ago

“Great service but found it hard to get into my account good value for money”

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Posted 7 years ago

“Professional and helpful they rang the next day went through the policy all good.”

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Posted 7 years ago

“Helpful on phone and explained everything. Adjusted my rate to honour quote even though rate had since changed.”

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Posted 7 years ago

“Julian and Wendy knew their business and got me sorted out very quickly. Many thanks guys”

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Posted 7 years ago

“Lots of paperwork to print, but telephone helpline was very helpful and to the point. The insurance cover is ideal for our holiday let property in France.”

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Posted 7 years ago

“was slightly confused when shopping round for a competitive quote my first quote was through intasure. My second quote was with a company called Assetsure. Very confused when the questions were identical and the price was the same. It turned out to be the same company.....! But apart from that I accepted the Quotation. The guy I was dealing with was okay and helpful and answered all my questions. Would I use again yes but of course it will depend on price at renewal time.”

Helpful Report

Posted 7 years ago

“Finley was very professional , great customer service”

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Posted 7 years ago

“Very protracted process just to renew- around twenty minutes on an international call after a long wait for 'an adviser'. Only when I mentioned my concern at the escalating cost was there any mention of a 'loyalty' discount. Could do better on the customer relations front!”

Helpful Report

Posted 7 years ago

“My experience in dealing with intasure was good. However the premium offered was high and I have found another company which gives the same cover for £100 less. This means that I am planning to leave intasure and arrange my insurance elsewhere.”

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Posted 7 years ago

“I spoke to Jade Rose yesterday to arrange some insurance for our holiday home. I found her to be very helpful, thorough and confident. She went through all of the information and answered my questions with friendly respect.”

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Posted 7 years ago

“agent very good and informative”

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Posted 7 years ago

“Thanks Intasure and Arran in particular. You helped me make a decision by answering my questions clearly without rushing me. I was able to go away, consider the options and get back the following day.”

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Posted 7 years ago

“Efficient experience in understanding and explaining new tariff details prior to renewing my holiday home insurance.”

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Posted 7 years ago

“Helpful”

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Posted 7 years ago

“Everything OK, got a quote in a relatively short time.”

Helpful Report

Posted 7 years ago

Intasure is rated 4.7 based on 7,176 reviews