Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely sales woman named Rose very helpful and pleasant, price is fab for what i want covered.”

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Posted 5 years ago

“After receiving a substantial increase in the renewal premium of a holiday home insurance policy I contacted Intasure to check the details and make amendments. The assistant was very helpful and efficient and I was easily able to make the necessary changes so as to have an affordable policy. Personally, I regard the entire insurance business of holiday homes abroad as grossly over priced, in a very noncompetitive market, but as there are few other options I was pleased that Intasure offered a better quote than the few other companies offering these policies.”

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Posted 5 years ago

“Helpful staff gave me clear information every step of the way”

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Posted 5 years ago

“The person , whom I got on the line was very friendly ; he was helpful and took his time to explain . What I found a bit annoying was the fact we had to go over all the details , although it was just an adjustment of a contract . I can understand it migth be the policy and probably a safety reason but it took a lot of time aswell for him as for me . Otherwise I am happy with your company .”

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Posted 5 years ago

“A pleasure to deal with. Made everything very easy.”

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Posted 5 years ago

“I was unable to login using my postcode although correct. I rang instead and renewed my policy. Person I spoke to was very helpful and renewal was straightforward.”

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Posted 5 years ago

“Your customer service is flawless but the tactic of hiding a cost increases of almost 100% in admin fees that are not included in your quotes and cost estimates is somewhat underhand and reeks of bad faith. I understand you need to remain competitive but please be open and honest with your customers in your estimates.”

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Posted 5 years ago

“Very comforting to have all the answers to my questions. Gabriel covered all my concerns and always rang me back when he said he would.”

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Posted 5 years ago

“Everyone we dealt with was very helpful and thorough in explaining the policy. Staff were most obliging. Would recommend and use going forward.”

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Posted 5 years ago

“Very good, but go far too fast when reading the script, specially when you taking on board what that saying.”

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Posted 5 years ago

“Good service very pleasant lady”

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Posted 5 years ago

“very efficient and understood my needs”

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Posted 5 years ago

“Rose was very professional and helpful, having to phone me back 3 times! Happy with the quote and went ahead and purchased.”

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Posted 5 years ago

“Great customer service from Gabriel! Thank you!”

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Posted 5 years ago

“Had a very good experience over the phone. The staff were very knowledgeable and put me totally at ease with the process.”

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Posted 5 years ago

“Very good customer service, easy to contact. Just a bit expensive.”

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Posted 5 years ago

“Fairly easy to arrange, staff were helpfull and the price was very competitive. However I didn't receive any email documents or confirmation of full payment, it would appear my email didn't receive it, yet the survey came through ! Now awaiting info via post”

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Posted 5 years ago

“I was very pleased with the help from Intasure to get the right insurance I needed. Would definitely recommend to my friends and family.”

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Posted 5 years ago

“It was a pleasure to deal with Jamie Creasy who was very helpful and patient and answered any queries asked by me.”

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Posted 5 years ago

“Excellent customer service. Very competitive prices.”

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Posted 5 years ago

Intasure is rated 4.7 based on 7,176 reviews