“I was able to talk on the phone to the knowledgeable and friendly staff member, and clarify which tent I needed.
I got the tent super fast and it was clearly labelled with the info that it was the exact one I'd ordered. Good communication like this is important, so I'm very happy.”
“I enquired about a product and was then provided efficient and helpful replies which then followed with a small discount code. I thought the customer service was great so thank you and keep it up!”
“I recently ordered a Sea to Summit FlameII sleeping bag from Intents as their prices are very competitive. Their communications were also excellent, after I'd opted for courier delivery, I realised I could collect direct. I sent them an email and they were quickly able to pull my order from the delivery pile so I could collect instead. Great customer service!”
“Tent arrived Auckland to Ingill in three days.
Haven't had a chance to use it yet,but have set it up on lawn,looks good
also quick to setup. Value for money.”
“We purchased an awning through Intents New Zealand because we couldn’t source the Wildland Multi function awning anywhere in the Northern Hemisphere! From the first email , with Len ,the response was quick and informative and we experienced excellent communication throughout our purchase process. We cannot recommend this company highly enough they have been absolutely superb -we received our awning only 4 days after the placing the order and we live in the UK!
The product was exactly as advertised , you always wonder when you are dealing with a new company, but it arrived in excellent time and we are thoroughly delighted with our purchase. If you’re thinking of making a purchase ,from our experience, they were very slick and professional with brilliant customer communication.”
