IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Questions

Metrics

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0141 646 0659

Email:

support@iolla.com

Location:

Unit M7,
143 Charles street,
Glasgow
Glasgow
G21 2QA

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff are super friendly and helpful and everything was easy and straightforward”

Helpful Report

Posted 2 years ago

Thanks for taking the time to leave us this review Laura! It is really lovely to hear you had such a pleasant time in our showroom!

Posted 2 years ago

“Fantastic help and support from the Iolla team in Edinburgh. Not my first pair of Iolla specs (probably my 8th) - the styles are cool, the choice is amazing...and the prices are fantastic, particularly for those of us who wear varifocals. Highly recommend!”

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Posted 2 years ago

Hey Louise, what a lovely review, thanks for taking the time to leave us this feedback! We're so pleased to hear you had such a great experience in our Edinburgh showroom and are loving your new glasses. See you again soon!

Posted 2 years ago

“Great specs/sunglasses at a good price delivered within estimated timeframe.”

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Posted 2 years ago

Thanks for leaving this lovely review Teresa! Great to hear you had such a positive experience shopping with us. We cant wait to see you again soon!

Posted 2 years ago

“Thanks for great service. The young lady who helped me was very kind and helpful. I would happily recommend Iolla although I live in Finland, and Iolla does not operate here.”

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Posted 2 years ago

Hi Sonja, thanks for leaving us this great feedback! We would love to see you in one of our showrooms again if you are ever back in the UK!

Posted 2 years ago

“Great value, flattering frames and quick delivery. Thanks again IOLLA!”

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Posted 2 years ago

Hey Katie, thank you for taking the time to leave us a review! We're so glad to hear that you're loving what we do here at IOLLA!

Posted 2 years ago

“Love IOLLA! Great selection of frames at a great price. Service is fast and efficient. Wish I'd known about IOLLA sooner.”

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Posted 2 years ago

Hey Jane, thank you for taking the time to leave us a review! We're delighted to hear that you're loving what we do here at IOLLA.

Posted 2 years ago

“Staff are always so professional and friendly.”

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Posted 2 years ago

Hey Margaret, thank you for taking the time to leave us a review! We're delighted to hear that you've had a great experience with us here at IOLLA.

Posted 2 years ago

“Great service and very friendly”

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Posted 2 years ago

Hey Arthur, thank you for taking the time to leave us a review!

Posted 2 years ago

“I love my new colourful glasses. I was having difficulty spotting where I had taken mine off as they are for reading. Now I don't have to pop them on my head like a hairband. I can see them so clearly wherever I've been.”

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Posted 2 years ago

Hey Moira, thank you for taking the time to leave us a review! We're delighted to hear that you're loving your new IOLLA glasses. Hopefully we will see you again soon!

Posted 2 years ago

“Easy to purchase, good quality frames and received them in good time.”

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Posted 2 years ago

Hey Norman, thank you for taking the time to leave us a review! We're so glad to hear that you've had a great experience with us here at IOLLA.

Posted 2 years ago

“Really love my new glasses from Iolla. Great service and the prices are fantastic. Less that half the price for the same specs from my local optician.”

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Posted 2 years ago

Hey Lynne thanks for taking the time to leave us this great feedback! We're so glad you are loving your new glasses.

Posted 2 years ago

“I appreciate the patience Edinburgh crew has when it comes to fixing problems. Guys, you are the best! Thank you :)”

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Posted 2 years ago

Thanks for taking the time to leave us this review Olga. Its great to hear you had such a helpful visit to our Edinburgh showroom! We hope you are loving your new glasses.

Posted 2 years ago

“Friendly and knowledgeable staff who listen to you and genuinely want to help. Great choice of frames at a competitive price. No upselling of additional items which is refreshing.”

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Posted 2 years ago

Hey Caroline, thanks for taking the time to leave this lovely feedback! Its nice to hear you had a great time in our showroom and are loving your new glasses.

Posted 2 years ago

“Excellent choice of frames all affordabably priced. Really helpful and friendly staff on hand to assistant you in store. Easy and quick ordering process. Collected my new specs within a few days and again really good friendly customer service. Specs are really good quality. Won't hesistate to use and recommend to others.”

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Posted 2 years ago

Hi Kim, wow thank you for taking the time to leave us this amazing feedback! We're so pleased you had such an enjoyable time in our showroom and are loving your new specs. We cant wait to see you again soon.

Posted 2 years ago

“I'm really pleased with my new glasses. They are my first varifocals and took very little getting used to. The assistant in the shop was very pleasant and helpful and the glasses arrived within the described timescale.”

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Posted 2 years ago

Wow looking great in your new glasses Linda! Thanks for taking the time to leave this lovely feedback. We cant wait to see you again soon!

Posted 2 years ago

“Great service”

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Posted 2 years ago

Thanks for leaving this great feedback Steven!

Posted 2 years ago

“Great service, speedy delivery and fun selection of glasses”

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Posted 2 years ago

Hey Minna, great to hear you had a lovely experience shopping with us. We hope to see you again soon!

Posted 2 years ago

“Lovely staff. Very helpful. Glasses are perfect and a fraction of the price. Very welcoming to my dog.”

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Posted 2 years ago

Hi Eileen, so great to hear you had a lovely time in our showroom and are loving your new glasses. We cant wait to see you and your dog again soon!

Posted 2 years ago

“IOLLA team were great . From receiving my prescription and delivering my fantastic new glasses. A very happy customer.. I will be ordering a second pair very soon.”

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Posted 2 years ago

Hey Alistair, really great to hear you are loving your new glasses! Thanks for taking the time to leave us lovely feedback and we will see you again soon!

Posted 2 years ago

“Staff are excellent. I now have 2 pairs of glasses from Iolla”

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Posted 2 years ago

Hi Helen, thanks for taking the time to leave us this lovely feedback. Great to hear you had a positive time in our showroom and are loving your new glasses!

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews