IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Questions

Metrics

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0141 646 0659

Email:

support@iolla.com

Location:

Unit M7,
143 Charles street,
Glasgow
Glasgow
G21 2QA

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Iolla provides a great service and lovely selection of frames. I have returned for more glasses several times now. They were also very helpful when I asked them to fill out a work-related form for me.”

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Posted 3 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Iolla were suggested to me by a friend and I have been impressed from beginning to end. I’ve only recently begun using reading glasses so it was a bit daunting at first. I really like that everything is the same price in Iolla and so you’re free to wander and just try different styles and designers. Customer service has been perfect. I can’t fault Iolla!”

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Posted 3 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Fabulous. Amazing value. I’ll be back for more!”

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Posted 3 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Great quality glasses at an affordable price”

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Posted 3 years ago

Thank you for your review! We're so happy to hear you love your new glasses!

Posted 3 years ago

“Wide choice of frames. Excellent customer service and delivery was great considering I ordered my glasses on Xmas eve. Delighted with my purchase.”

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Posted 3 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“So incredibly happy with my glasses. First class service both in store and online. Really quick turnaround too. Such good value for money. I’ll be getting another pair soon for sure. Thank you! Great business!”

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Posted 3 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Excellent range of designs, fantastic prices and speedy delivery. What's not to like? PERFECT!”

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Posted 3 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“I am very pleased with the service that I received in-store and online! iolla workers helped me with the tough decision of choosing the right pair in-store - I was so stuck for choice that I got 2 pairs of specks in the end! My online correspondence was also extremely helpful and informative. From when I changed my order to questions once I had received the glasses. I am extremely impressed with iolla and will definitely be recommending them to friends and family.”

Helpful Report

Posted 3 years ago

Thank you for your excellent review! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“The service was excellent, it was my second time in the shop in Edinburgh and at the busiest time of Christmas, the staff were very pleasant and helpful”

Helpful Report

Posted 3 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Very efficiently and pricing very reasonable.”

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Posted 3 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Flawless process, at a knock down price. All good from me so far 👌🏻”

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Posted 3 years ago

We're so pleased you had a great IOLLA experience John! Thanks so much for the lovely review

Posted 3 years ago

“Very happy with visit to Iolla”

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Posted 3 years ago

We're so pleased you had a great IOLLA experience Hazel! Thanks so much for the lovely review

Posted 3 years ago

“Very helpful and friendly. Likely to buy another pair in the Finneston shop when I can afford.”

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Posted 3 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“I cannot say a bad word about this shop , amazing friendly staff , helpful and go out their way to help you through every step of choosing the correct glasses , 100% would not go anywhere else . Very professional staff x”

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Posted 3 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Excellent service Great value for money Fab specs”

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Posted 3 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“I only have positive things to say about IOLLA. Not only are the glasses beautiful and I get loads of compliments wearing them but they are value for money. The fact that I do not have to pay for thinning my lenses has been a revelation and means I can afford 2 pairs of glasses which is great. I ordered online this time but everytime I go into store the staff are always extremely polite and helpful.”

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Posted 3 years ago

We're so pleased you had a great IOLLA experience Jemma! Thanks so much for the lovely review

Posted 3 years ago

“Love my glasses, so much it's my third pair, just a different colour frame.”

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Posted 3 years ago

We're so pleased you had a great IOLLA experience Joanna! Thanks so much for the lovely review

Posted 3 years ago

“Quick and easy ordering - emailed my prescription and before I knew it I had my new glasses - very happy with quality and fit”

Helpful Report

Posted 3 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Couldn't have been an easier or a better experience for my first pair of glasses.”

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Posted 3 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Gorgeous frames, quality and low-waste packaging, incredibly easy buyer experience!”

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Posted 3 years ago

Thank you for your review! We're so happy to hear you love your new glasses!

Posted 3 years ago

IOLLA is rated 4.9 based on 5,074 reviews