IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Questions

Metrics

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0141 646 0659

Email:

support@iolla.com

Location:

Unit M7,
143 Charles street,
Glasgow
Glasgow
G21 2QA

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional, quick and easy … with so many lovely frames to choose from.”

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Posted 3 years ago

“Friendly helpful staff. Good choice of frames at competitive price. I’m very pleased with my glasses which have been admired by friends and family.”

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Posted 3 years ago

We're so pleased to hear you had a great IOLLA experience Sandra! Thanks for this lovely review

Posted 3 years ago

“Nice staff who leave you to browse but are only too happy to help if required”

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Posted 3 years ago

We're so pleased to hear you had a great IOLLA experience Archie! Thanks for this lovely review

Posted 3 years ago

“Always experience a friendly visit in Iolla. Have bought 4 pairs over the last few years although they have gone up in price quality is always great.”

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Posted 3 years ago

We're so pleased to hear you had a great IOLLA experience Eilidh! Thanks for this lovely review

Posted 3 years ago

“Different, simple, straightforward, friendly ... it was my first time with Iolla. I loved the experience. I will be back.”

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Posted 3 years ago

We're so pleased to hear you had a great IOLLA experience Laurent! Thanks for this lovely review

Posted 3 years ago

“Very pleased with my glasses ,I shall definitely come back to you in future”

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Posted 3 years ago

Thank you for your review! We're so happy to hear you love your new glasses!

Posted 3 years ago

“So easy to order, such helpful staff and SO inexpensive. I have worn glasses for 50+ years and it has been a struggle in recent years affording new glasses. I have astigmatism, wear prisms and need a reasonably high level prescription for distance vision so my lenses are ground meaning in the past have had to pay quite a lot for my glasses lenses - without even adding on cost of frames. To say IOLLA has been wonderful is an understatement. A wide choice of great frames means I can now actually have more than one pair at a time. I thought it was too good to be true - but I was wrong. I can’t wait to get another pair - or two!!”

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Posted 3 years ago

Thank you for your review! We're so happy to hear you've had a great experience with IOLLA and love your new glasses!

Posted 3 years ago

“Beautiful range of glasses and friendly service. They were delivered in the estimated timeframe. Very pleased with purchase.”

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Posted 3 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Fantastic service from begin to end brilliant range of glasses to choose from.”

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Posted 3 years ago

Thank you for your review! Looking great in your Marshalls!

Posted 3 years ago

“Another fabulous addition to my collection with bright new sunglasses. Surperb service as always”

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Posted 3 years ago

Thank you for your review! We're so happy to hear you love your new sunnies!

Posted 3 years ago

“I purchased sunglasses from IOLLA and there was heaps of choice. The staff were very friendly and helpful but also gave you space to explore options. I’m obsessed with my glasses and was really happy to hear I could get the legs tightened for free if I ever needed it. I’m hoping they will last me a very long time!”

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Posted 3 years ago

Thank you for your review! We're so happy to hear you love your new sunnies!

Posted 3 years ago

“Another pair of showstoppers added to my spec library. Another great experience with the wonderful IOLLA team. Thank you x”

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Posted 3 years ago

Thank you for your review! We're so happy to hear you've had a great experience with IOLLA!

Posted 3 years ago

“Great glasses. Great prices. Great service. Quick delivery.”

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Posted 3 years ago

Thank you, Natalie! Glad you love your new IOLLA glasses.

Posted 3 years ago

“Love IOLLA - great prices , friendly staff, aftercare free - go in and get your specs tightened in the shop. Broken frames - lenses intact - just pay for the frames and the lenses are reset and delivered within a week. I won't go anywhere else. Love IOLLA - so glad I found them.”

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Posted 3 years ago

Thank you for your lovely review Alison! We're so happy to hear that you've loved your experience with IOLLA.

Posted 3 years ago

“Great service”

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Posted 3 years ago

Hi Paula, thank you for your review! Glad you enjoyed the service at IOLLA.

Posted 3 years ago

“Great customer service; fabulous glasses; love the fold flat cases.”

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Posted 3 years ago

Thank you for your review! We're so happy to hear you h ad a great experience with IOLLA!

Posted 3 years ago

“Friendly service. Good prices. Nice limited, but varied, selection of frames. Staff were a good balance of helpful, not pushy at all and willing to be honest with frame advice. Recommend. Thanks.”

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Posted 3 years ago

We're so glad you had a great IOLLA experience Neil! Thanks for this lovely review

Posted 3 years ago

“Great service, great glasses and friendly helpful staff.”

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Posted 3 years ago

We're so glad you had a great IOLLA experience David! Thanks for this lovely review

Posted 3 years ago

“Best fitting glasses I have purchased I have used specsavers in the past and had to return to the shop to have glasses readjusted but my pair from Iolla have fitter perfectly since I received through the post. Easy to use service and very happy with the style I chose suit me perfect and at half the price”

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Posted 3 years ago

We're so glad you had a great IOLLA experience Lauren. You (and your gorgeous baby) look fantastic! Thanks for this lovely review

Posted 3 years ago

“First time I shopped in IOLLA was 2018 and every visit tops the other. Showrooms are always immaculate and very welcoming. Staff are lovely and very helpful.”

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Posted 3 years ago

We're so glad you had a great IOLLA experience Roisin! Thanks for this lovely review

Posted 3 years ago

IOLLA is rated 4.9 based on 5,074 reviews