IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Questions

Metrics

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0141 646 0659

Email:

support@iolla.com

Location:

Unit M7,
143 Charles street,
Glasgow
Glasgow
G21 2QA

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and friendly staff. Wonderful glasses”

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Posted 2 years ago

We're delighted that you love your glasses Jasdeep! Thank you so much for your lovely review

Posted 2 years ago

“When I visited your Finnieston showroom I was greeted by the most friendly staff I have ever encountered. They were knowledgeable and there was no pressure to buy. My wife also purchased glasses and we are both delighted. I have already had compliments regarding my glasses and have recommended your business to several people.”

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Posted 2 years ago

Wow, what a lovely review. Thank you so much Ian! I'll be sure to pass your kind words onto our team in Finnieston, I know they'll be delighted

Posted 2 years ago

“As always, pleasant, helpful members of staff. Good service and delivered in timely fashion.”

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Posted 2 years ago

Were so pleased you had a great IOLLA experience Gael! Thanks so much for sharing your feedback

Posted 2 years ago

“Now have 2 pairs of iolla. Both have been greatly admired. I love the funky colours .”

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Posted 2 years ago

You look fantastic in your new specs Sarah! We really appreciate you taking the time to write this lovely review

Posted 2 years ago

“Funky glasses. Very happy they now have the blue light lenses. Have not been able to find a pair of glasses in years that beat my IOLLA ones.”

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Posted 2 years ago

Thank you Lillian! This is really lovely to hear

Posted 2 years ago

“Great choice of really good quality frames at a very reasonable price!”

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Posted 2 years ago

Thanks for this lovely review Gemma! It really means a lot to us

Posted 2 years ago

“After having purchased a pair of prescription glasses which I was very happy with I decided to purchase a pair of prescription sunglasses. Pick them up last week and fortunately we had a bit of sun to trail them…. I’m delighted!!”

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Posted 2 years ago

We're so pleased that you're happy with your new sunglasses Patricia! We'll keep our fingers and toes crossed for some lovely sunshine soon ☀️

Posted 2 years ago

“Very friendly quick efficient service with a great range of frames and prices”

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Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Lorna! Thanks for this lovely review

Posted 2 years ago

“Great service in store and I'm really pleased with my new glasses, thank you.”

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Posted 2 years ago

I'm delighted to hear that you're happy with your glasses Poppy! Thank you so much for letting us know

Posted 2 years ago

“very friendly staff, always happy to help.”

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Posted 2 years ago

Thank you so much for taking the time to write us this lovely review Kate! Your kind words mean the world to us

Posted 2 years ago

“Love my new glasses great service from ordering to collection”

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Posted 2 years ago

We're delighted to hear that you love your new glasses June! Thank you so much for your lovely review

Posted 2 years ago

“Great Service. Quick turnaround for glasses”

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Posted 2 years ago

Thank you so much for this great review Jonathan! It really means the world to us

Posted 2 years ago

“Excellent service. Fast and efficient and friendly!”

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Posted 2 years ago

Thank you so much for your kind words Laura! I'll be sure to pass them onto our showroom team, I know they'll be delighted

Posted 2 years ago

“Fantastic value and friendly warm welcome. Team really helpful and knowledgeable”

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Posted 2 years ago

We're delighted you had a great IOLLA experience Jordan. Thanks for this lovely review

Posted 2 years ago

“Love my glasses have 5 pairs all fab stsff great Very professional”

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Posted 2 years ago

Thank you so much for this lovely review Lynda! We really appreciate your kind words

Posted 2 years ago

“Great choice of fashionable frames and very happy with the end result. The additional varifocal option improves clarity of vision and all this at half the price of designer glasses from mainstream competitors!”

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Posted 2 years ago

Hey Marissa, thank you for taking the time to leave us great feedback. We're so happy to hear you are pleased with the final result!

Posted 2 years ago

“Absolutely delighted as usual-wonderful selection of frames which are really different. Great service all round-would definitely recommend”

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Posted 2 years ago

Hey Sally, we're so pleased to hear you had such a great experience with us. We're looking forward to seeing you again soon!

Posted 2 years ago

“I love Iolla. Lovely shop, nice helpful staff, and funky glasses. Theyre good at finding something that suits you without feeling under pressure to buy.”

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Posted 2 years ago

Hey Joan, great to hear you had such a great experience in our showroom with our stylists. We hope to see you again soon!

Posted 2 years ago

“Good designs, quick service, good price”

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Posted 2 years ago

Hey Matthew, thank you for taking the time to leave us this lovely review!

Posted 2 years ago

“This was my second time making a purchase from IOALLA, I love my glasses I bought the first time around. This time was super easy as all my details and prescription were already saved on their system - just had to pick my frames and hand them over. The staff were also absolutely lovely and super helpful, making sure to make a note that I needed my order before a specific date because I was going on holiday. They arrived in plenty time and I absolutely love them!!”

Helpful Report

Posted 2 years ago

Hey Nadia, thank you for taking the time to leave us a review. We're so pleased to hear you've had a great experience shopping with us again and lovely to hear you received your sunglasses in time for your holiday!

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews