“scam, told one price to begin with that needed to pay only to be them told a much higher price. I decided to just take a loss instead of giving them all the xtra money. thanks for nothing”
“Absolute scam! Ordered an unlock service for £23.99 and the next day they email and say they want an extra £130 to release the code. DO NOT ORDER FROM THESE SCAMMERS!”
“If I could, I would give no stars! STAY AWAY! DO NOT USE THIS SITE! The website requests a $39.99 pre-order fee. Their Terms and Conditions state that they may ask for a larger sum once their scan of the phone is complete. What they do not share is that the extra fee may be upwards of an additional $330, more that 900% of the Pre-Order amount. I tried to unlock an iPhone 5 and was expected to pay a total of $366 to complete the iCloud unlock. Not even a carrier unlock! Mind you the iPhone 5 is worth less than $100. I have now wasted $40 because I will not pay an extra $327 on a phone worth less than $100 and they refuse to refund even though an increase of 900% of the original fee was never mentioned in the Terms and Conditions. In my opinion, this website is a huge SCAM.”
“Paid 23 pound total fee then got an email 24 hours later saying they want an extra 74 pound absolute scam! Emailed them and they didn’t care atall sent a link to pay the 74!! Rubbish website horrible people scamming money off people”
“Asked to adjust my review with veiled threat of legal action regarding my use of the word scam.
So it’s not a scam. Absolutely 100 percent not a scam.
Just to be clear, this isn’t a scam. They have my money, I don’t have an unlocked phone. But it’s not a scam.
The total cost isn't made clear at the point of contract, and they request further extortionate funds to complete the unlocking.”
“Scam
Scam! Absolutely shocking I paid £24.99 First to get my phone unlocked then the day after they said in order to receive my unlock code it’s a further £60. I explained that I couldn’t afford that and they didn’t care, very rude customer service. Noticed that bad reviews get blocked also I will be writing to watch dog about this one!!! It’s costs £20 if u take it to the shop so why they charge these ridiculous prices is beyond me”
“Scam
Scam! Absolutely shocking I paid £24.99 First to get my phone unlocked then the day after they said in order to receive my unlock code it’s a further £60. I explained that I couldn’t afford that and they didn’t care, very rude customer service. Noticed that bad reviews get blocked also I will be writing to watch dog about this one!!! It’s costs £20 if u take it to the shop so why they charge these ridiculous prices is beyond me”
“Scam. Most positive reviews are fake I can easily tell. They charge £110 for an iPhone X unlock and do not disclose this clearly on their website. They make you pay for a so called pre-order which is easy to misunderstand. It makes you feel like the full price of unlock but that isn’t the case. It’s very ,misleading.”
“Don’t be taken in by fake reviews. They are a con. They say it will be £20 then hit you with a £80 additional bill. It’s there in the tiny small print hidden in reams of t&c’s. Pure fraudsters and false advertising.”
“Unlock your iPhone for £19:99 it then adds vat and says it should take around 24Hrs . Email came back congratulations your iPhone is ready to unlock just another £58.79 to pay to complete . After lots of emails to and fro i gave in , lesson learnt its in the small print 🤬 . Read the small print everyone . I ended up getting it unlocked for nothing with a little help from the previous owner . Avoid !!!”
“Unlock your iPhone for £19:99 it then adds vat and says it should take around 24Hrs . Email came back congratulations your iPhone is ready to unlock just another £58.79 to pay to complete . After lots of emails to and fro i gave in , lesson learnt its in the small print 🤬 . Read the small print everyone . I ended up getting it unlocked for nothing with a little help from the previous owner . Avoid !!!”
“Paid the amount asked for upfront £18, to my understanding this was the full price. Only to then receive another email a day later asking for £120 more to unlock the phone. Go to provider instead of this company as I managed to get my phone unlocked for FREE and within a day or two!!”
“avoid them , they are scammers. they will get your money and the next day they will ask you to pay more to complete the unlock or lose your money that you paid”
“Their sales process is unclear and misleading and the £17.99 payment is a gamble. Customer services involves sending the same pre-formatted email blaming the customer for not reading their T's &C's. Any company who rely on their Terms in this way is one to avoid.”
“Purchased a used iPhone 8+ off eBay. It was still locked so I paid d $20 to this service anticipating assistance. Was later greeted with a request for $250 to complete service, which is more than the phone is worth. Buyer beware. It's a scam.”
“Total scam, be careful. This website is a scammers and thieves. I have complained to PayPal and got my money back, but I was lucky because I kept all e mail communication and screen shots of the order tracking on their website. They have tried to lie but were caught .. please think twice when using this site.”
“Thank you Bradley Duncan for your very detailed review. My experience is a carbon copy of yours. Total rip-off. We are not going to get a refund from this Company with their misleading pricing information, but they must be doing great business with their “pre unlocking” charge. We’ve been duped but there are lots of reviews extolling this “fantastic” company so more will fall into this trap.”