Login
Start Free Trial Are you a business? Click Here

J&A Garage Door Repair Reviews

4.8 Rating 87 Reviews
100 %
of reviewers recommend J&A Garage Door Repair
Visit Website

Phone:

(707) 200-7682

Email:

Aviv@jagaragedoorrepair.com

Write Your review

Anonymous
Anonymous  // 01/01/2019
Never thought about my garage door affecting my heating bill until the tech from Garage Door Doctorz explained how uninsulated doors let temperature bleed out constantly. He showed me where the cold air was seeping in around the edges. Upgraded to an insulated model and the difference in winter was immediately noticeable. Knowledge is worth as much as the labor sometimes.
Helpful Report
Posted 2 weeks ago
I just wanted a basic opener that worked reliably. The tech walked me through a few options but didn't try to upsell me on smart features I'd never use. Just asked what mattered to me and recommended accordingly. Ended up with exactly what I needed for a fair price. Feels good when a company listens instead of just pitching.
Helpful Report
Posted 2 weeks ago
i have anxiety about having workers in my house, just one of those things. garage door doctorz has background checked techs and the scheduler was really understanding when i brought it up. knowing the tech was vetted helped a lot. he was calm and professional and never made me feel uncomfortable. actually a really positive experience start to finish.
Helpful Report
Posted 2 weeks ago
Weather forecast had a big storm coming in 24 hours and my garage door seal was completely torn. Called Garage Door Doctorz in a mild panic and they got someone out by evening. Replaced the seal and reinforced the bottom bracket. Storm came through hard that night and not a drop got in. Couldn't have been more relieved.
Helpful Report
Posted 2 weeks ago
My son wanted to watch every single thing the technician was doing and kept asking a million questions. The tech was so patient with him. Answered each question thoughtfully and even let him hold the flashlight at one point. My son talked about it for three days straight. That kind of human warmth leaves an impression on the whole family.
Helpful Report
Posted 2 weeks ago
My son and his friend were fooling around and somehow bent one of the lower door panels. I was not thrilled. Called Garage Door Doctorz hoping they could fix it before my wife got home. They came quickly, matched the panel and repaired it well enough that you'd never know. Crisis averted. The tech laughed with me about it. Good people.
Helpful Report
Posted 2 weeks ago
Memorial Day weekend, guests arriving and the garage door opener dies. Perfect timing right. Called Garage Door Doctorz not expecting much and they said they could come the next morning. No holiday surcharge, no attitude about the timing. Tech showed up cheerful and fixed the opener before my family arrived. That reliability on a holiday weekend is something I will never forget.
Helpful Report
Posted 2 weeks ago
had knee surgery and was recovering at home when the door stopped working. couldn't deal with the stairs and the side entrance every time. a family member called garage door doctorz for me and they came the next morning. tech was gentle and quiet, knew i was recovering and worked efficiently without any disruption. small kindnesses matter when you're not feeling well.
Helpful Report
Posted 2 weeks ago
Called to book a follow-up service about eight months after my first visit. When I gave them my name and address the scheduler actually pulled up my history and mentioned what was done last time. Little thing but it felt like a real company that keeps track of their customers and treats them like people not just transactions.
Helpful Report
Posted 2 weeks ago
After I had my experience with Garage Door Doctorz I recommended them to my sister and then my parents. Both called and had equally great experiences. My dad even texted me afterward to say thank you for the recommendation. When a company is good enough that your family thanks you for the referral you know it's the real deal.
Helpful Report
Posted 2 weeks ago
Repair took longer than expected because a part needed to be sourced from the truck. Instead of rescheduling or rushing, the tech just stayed and finished the job properly. Didn't make me feel bad about the extra time. Didn't charge me more either. Just stayed until the door was working perfectly and then left with a handshake. Class act.
Helpful Report
Posted 2 weeks ago
A broken garage door when you live alone is genuinely stressful from a safety standpoint. Couldn't close it fully and it was getting dark. Called Garage Door Doctorz and they were at my house faster than I expected. The tech repaired it, tested the locking mechanism and didn't leave until he was confident it was secure. Felt safe again that night. Really grateful.
Helpful Report
Posted 2 weeks ago
i've been burned before by companies who give you a low quote and then add charges once they're already at your house. garage door doctorz quoted me for the cable and roller repair and that's the number on my receipt. no labor surprises, no disposal fees, nothing extra. honesty in billing is something i don't take for granted anymore.
Helpful Report
Posted 2 weeks ago
I'll be real, I went in skeptical because I'd had a bad experience with another local company and figured they were all the same. Garage Door Doctorz proved me wrong pretty quickly. The tech was skilled, fast and didn't disappear to make mysterious phone calls or waste time. Just came, assessed and fixed. Changed my whole view on the industry honestly.
Helpful Report
Posted 2 weeks ago
Before the tech even started the work he sat down with me and explained exactly what he planned to do, what parts would be needed and what it would all cost. Asked if I had any questions or concerns before proceeding. That transparency upfront meant I wasn't anxious the whole time he was working. Just a really respectful way to do business.
Helpful Report
Posted 2 weeks ago
had different techs on three separate visits over about 18 months. each one was professional, knew their stuff and didn't waste time. the consistency across different people tells me garage door doctorz actually trains and vets their team well. it's not luck when it's consistent. it's company culture.
Helpful Report
Posted 2 weeks ago
When the tech was done he didn't just pack up and leave. He tested the door through several full cycles, adjusted the close force and made sure the safety reversal worked properly. Then he asked if I had any questions. Nobody asks if you have questions. Garage Door Doctorz does. That thoroughness and courtesy is why I'm writing this review.
Helpful Report
Posted 3 weeks ago
called because the door was grinding a bit. figured it was minor. tech found that one of the torsion springs was cracked almost all the way through and could have snapped violently at any moment. my kids play in the garage constantly. honestly scared me a bit when he explained what could have happened. so relieved he caught it. these guys are the real deal.
Helpful Report
Posted 3 weeks ago
After my opener installation the tech called two days later to ask how everything was working. Wasn't trying to sell me anything, just genuinely checking in. Something felt slightly off with the sensitivity setting so he swung by and adjusted it at no charge. That follow-through after the job is already done is something special.
Helpful Report
Posted 3 weeks ago
I know this sounds silly but my dog is an excellent judge of character and she usually barks at strangers for a good twenty minutes. The tech from Garage Door Doctorz crouched down and let her sniff him and she was his best friend immediately. Great with animals, great with my garage door. Five stars.
Helpful Report
Posted 3 weeks ago
J&A Garage Door Repair is rated 4.8 based on 87 reviews