Jones Bootmaker Reviews

1.6 Rating 32 Reviews
D
Happiness Grade
D

Refund - Average

50.00%
Industry Average
By this time, however, the shoes were out of stock and granddaughter had to go on holiday without her Lelli Kellies! Not happy! I was given a full refund by Jones the Bootmaker -again no complaints - but I was disappointed that I did not receive a reply to my second email.
posted 6 years ago - Anonymous
I bought my son's shoes for £42 on 31/08/14 and 3 months down the line the stitching on both shoes come undone. I went back with the receipt to give them back to be advised that no refund or exchange will be given. The shoes were expensive. I don't expect shoes to last 3 months. Very disappointed. Customer service in the shop was just terrible !!
posted 9 years ago - A stan