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Junction 2 Interiors Reviews

4.7 Rating 377 Reviews
94 %
of reviewers recommend Junction 2 Interiors
4.7
Based on 377 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Junction 2 Interiors Reviews
Visit Website

Phone:

0121 543 4472

Email:

admin@junction2interiors.co.uk

Location:

870 Wolverhampton Road Oldbury,
Oldbury
Oldbury
B69 4RS

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Junction 2 Interiors 4 star review on 19th July 2024
Ashley Fellowes
Junction 2 Interiors 5 star review on 20th July 2023
"Sundeep & Jas"
Junction 2 Interiors 5 star review on 20th July 2023
"Sundeep & Jas"
Junction 2 Interiors 5 star review on 20th July 2023
"Sundeep & Jas"
Junction 2 Interiors 5 star review on 20th July 2023
"Sundeep & Jas"
Junction 2 Interiors 5 star review on 16th July 2023
"J"
Junction 2 Interiors 5 star review on 3rd June 2023
Arshad And Salma
43
Anonymous
Anonymous  // 01/01/2019
There was no contact giving a delivery date. The delivery charge made was extremely expensive so I expected good service. After 2 weeks or so I had to ask what was happening. I was given a date for delivery some further 2 weeks into the future making about 4 weeks + in all. I had to let my Fitter know there was a delay. Then the goods turned up a day later out of the blue. There was NO advance warning whatsoever of the delivery as had been promised and it was only by chance that I happened to be home early that day. The pallet would have been far too heavy for me to move had it been left in the drive. The excuse for non delivery I had been given was completely erroneous. I expected that, at the least, some refund of the high delivery charge would be made - but nothing. A poor experience from what appears to be an unreliable firm which does not know what is going on.
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Posted 7 years ago
Raj was very helpful and continues to be a good contact.
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Posted 7 years ago
Recently brought a bathroom suite . Great quality and value ... installed by professionals. No problems and lovely modern bathroom
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Posted 7 years ago
Ordered bank Holiday Monday delivered 4 days later Excellent Service for parts that I was expecting to take a lot longer to obtain. Having a delivery slot was also good as it allowed the day to be planned better. Excellent prices as well, locally I was quoted 50% more with a 3 week lead time. Would use again with no hesitation.
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Posted 7 years ago
Best prices and excellent customer service, good deliver as well. That's rare
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Posted 7 years ago
Good selection of high quality products with a great service.
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Posted 7 years ago
Expert advice, quick efficient delivery
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Posted 7 years ago
I ordered a replacement for an old shower head. It arrived very quickly and it's absolutely perfect. Was very well packaged, and gave me the option of where to have it delivered to, so it didn't arrive when I was out.
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Posted 7 years ago
Best prices I have found online. However communication was terrible, I had to continually chase to get prices. If it wasn't for the good prices I would have given up much earlier than I did. I was also a bit surprised to receive emails saying the likes of 'call me mate' (initially I thought it was sent in error, me being a female customer, but it wasn't). Then I received WhatsApp messages with out-of-focus products in magazines, from a personal phone without checking with me first. It all just seemed a bit bizarre. Price and products great, but customer services could be better.
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Posted 7 years ago
Jay spent many hours with me and was so patient. I ended up with everything I wanted at a good price. lovely people an excellent products.
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Posted 7 years ago
Enquiries on phone dealt with efficiently. Despatch and receipt of goods equally efficient
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Posted 7 years ago
I ordered a bathroom product for a model not now manufactured. It was accurately described, fits as promised, & is of a good quality. It was delivered promptly and the delivery was notified to within an hour on the specified date. Also it was well packaged.Delivery was accurate to the specified timing. All in all, an excellent service. Thank you - and this from someone who is not slow at complaining!
Helpful Report
Posted 7 years ago
I can not fault the product I ordered which is very high quality, or the price which was very good compared to other sellers. The item was dispatched quickly. However, I requested the parcel to be delivered to my work address as specified in the shipping address but it turned up at my home (the billing address) and left on the doorstep as no one was home. I also emailled the company several times to request an add-on to my order. I got a reply on my second email and told that the other product could be added to my original order and a new invoice was sent for this. There was no payment details on the new invoice so I emailled afain requesting them to be sent so that I could pay. No answer received hence the other product was not sent and I am going to have to buy this elsewhere or pay another p&p cost (the add on product was 5 drawer knobs so would easily fit into my larger parcel). The lack of communication was starting to make me think that this was a fraudulent company - thank goodness it wasn't and I did receive my order. Good quality products at a good price but very poor online customer service.
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Posted 7 years ago
Speedy delivery - items arrived in good time and were good value.
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Posted 7 years ago
Knowledgeable, friendly and efficient. Goods delivered on time.
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Posted 7 years ago
I ordered on line two hansgrohe hand held shower heads on Friday before noon and received before noon on Monday. Received an e mail on Sunday for delivery on Monday. This was my first purchase with junction 2 and very pleased with their service and the friendly and helpful customer care. As a plus at the time of purchase hansgrohe brand items are delivered free. Yes I recommend the dealer without any reservation.
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Posted 7 years ago
Fantastic prices backed up with great service. We bought a whole Duravit bathroom, heated towel rail, Hansgrohe shower and taps. Everything had to be ordered and was delivered in perfect condition exactly when they said it would be. Thanks guys! We'll be updating our ensuite bathroom soon and we wouldn't go anywhere else. We would recommend Raj and the team at Junction 2 to everyone.
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Posted 7 years ago
I purchased a wooden toilet seat which on arrival was cracked. On sending a photo of it a replacement was sent immediatley with no quibble or need to return the original. Fantastic service, would definitely recommend.
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Posted 7 years ago
Fantastic service nothing is too much trouble for any of the team...even when I forgot to order a waste unit for our bath they quickly advised on which one and dispatched it immediately. Would defiantly use Junction2 again. Jo from Devon
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Posted 7 years ago
very happy with price of shower kit (valve and riser), there was a small fault with the on/off handle as thread was damaged, but it did eventually go in with a bit of force, so no need to return for a replacement.
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Posted 7 years ago
Junction 2 Interiors is rated 4.7 based on 377 reviews