justjap.com Reviews

Name: justjap.com
Address: 101-103, Bath Road, Kirrawee
Rating: 4.83

4.8 Rating 923 Reviews

96 %

of reviewers recommend justjap.com

4.8

Based on 923 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

justjap.com 5 star review on 23rd May 2025

Sebastian Fulwood-Griffiths

Anonymous

Anonymous // 01/01/2019

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“Yep a go to place for r33 gtr 95 parts.”

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Posted 2 years ago

“Good communication, great service products are genuine . Order from this company”

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Posted 2 years ago

“Made a quick call to confirm part was in stoc and would fit, very knowledgeable and happy to help with solid advice. Ordered part on 13th of December and arrived on my doorstep in New Zealand on the 16th. Excellent service and advise A+ from the team at Just Jap. Thanks”

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Posted 2 years ago

“Sadly I have to give a low rating as I got sent the wrong item, I had originally ordered an RH (Driver) Side Window Regulator and RH (Driver) Side window motor, but I only received the motor on the correct side and received the LH (Passenger side) for my regulator so now I cannot fully finish fixing my window. The other issue is after I used to contact us for help on the JustJap Website and sent an email on the 27/12/22 explaining the situation, I got a confirmation email saying I will be reached out by an agent in 2-3 business days understandably around Xmas I expected a small delay but after 7 days I still have not had a single email or phone call to help the issue and of course, have to still dealy fixing my window, I will once again try to reach out by calling on Monday and If all can be fixed I will happily change my rating but for now its a bit disappointing to have received the wrong item and not had any help after reaching out initially”

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Posted 2 years ago

Hi Roman, We were closed for business during the Xmas and New Year break and only recommenced business days as of Tuesday the 3rd. We had replied to your ticket on Tuesday but have not received a response. Do you have the part number of the regulator that you received as we do not list and haven't ever stocked a left hand side regulator for the model you bought. If you could please send through the part number and photograph of the item to the ticket response in your email, our customer service team will get it sorted for you. Thanks, JustJap Management

Posted 2 years ago

“Good job, fast shipping”

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Posted 2 years ago

“Thanks for your business remote control for my Elgrand was working perfectly before using key thanks again”

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Posted 2 years ago

“No problems at all giving you guys a review, I have been using Justjap for approx 20 years and in all that time I have never ever had a bad experience. You are my 1st go-to shop when I need Skyline parts, some other shops could only hope to be so good.”

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Posted 2 years ago

“Amazing quality products and quick response time with any kind of queries.”

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Posted 2 years ago

“Have had so many orders through this app. My car builds owe this site a big thumbs up! Keep it up legends”

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Posted 2 years ago

“Very quick, no issues, delivered exactly what I wanted. No damage. Well done.”

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Posted 2 years ago

“had all the parts i need, wether it was engine or exterior, shipping was quick.”

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Posted 2 years ago

“Justjap is always easy to buy from!”

justjap.com 5 star review on 5th December 2022

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Posted 2 years ago

“Great service and large supply of parts”

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Posted 2 years ago

“Great products, and delivered super fast 👍😁”

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Posted 2 years ago

“Exactly as advertised. Shipping cost is well spent.”

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Posted 2 years ago

“Problem free installation of the part sent, all looking good, Nissan quoted me 5 times the cost of dealing with Justjap.”

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Posted 2 years ago

“Thank you for the for the good new product und fast delivery. Kind regards Horst Lingl”

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Posted 2 years ago

“Will buy from justjap again! I had a question about shipping and had a reply in less than an hour, postage came 2 days early and it was the cheapest on the internet and turned out to be a genuine nissan part”

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Posted 2 years ago

“Very good products that suited my R34, only issue I had was that a small long box my carbon door pillars came in was jam packed between the seat covers i ordered in the box. I was a bit scared that the carbon pillar garnish was damaged but fortunately everything was intact and the box it came in is still good. Still highly recommend the products.”

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Posted 2 years ago

“As always justjap is prompt and professional at what they do. Highly recommended. Thanks again guys”

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Posted 2 years ago

justjap.com is rated 4.8 based on 923 reviews