justjap.com Reviews

Name: justjap.com
Address: 101-103, Bath Road, Kirrawee
Rating: 4.83

4.8 Rating 1,046 Reviews

96 %

of reviewers recommend justjap.com

4.8

Based on 1,046 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

justjap.com 5 star review on 23rd June 2025

Aji Putra

justjap.com 5 star review on 23rd May 2025

Anonymous

justjap.com 5 star review on 20th May 2025

ADRIAN MARSHALL

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a pleasure to deal with. I had an issue and Just Jap sorted it promptly”

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Posted 3 years ago

Thank you, Phillip, we are so pleased to hear we sorted out the issue quickly! We look forward to dealing with you again soon!

Posted 3 years ago

“great service, fast delivary”

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Posted 3 years ago

Thank you for the 5 star review, we are happy to hear that you had a great experience with us!

Posted 3 years ago

“The team at JustJap has packed and shipped my last 2 orders so quickly I am very impressed. They will continually get my business if they keep this amazing service up.”

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Posted 3 years ago

Hi Paul, Thank you so much for 5 Star Review! We are so pleased to hear that you have experienced great service with us. We hope to deal with you again soon and provide this level of service each and every time.

Posted 3 years ago

“Fast delivery, ordered Blitz strut brace for GR Yaris, excellent fit.”

justjap.com 5 star review on 17th March 2022

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Posted 3 years ago

Hi Neil, Thank you for your 5-star review! We hope to deal with you again in the future!

Posted 3 years ago

“Great products, great pricing”

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Posted 3 years ago

Hi Dylan, Thanks for taking the time to leave us a review. We are so pleased to hear that you had a great experience with us!

Posted 3 years ago

“Great service thank you”

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Posted 3 years ago

Hi Shane, Thanks for taking the time to leave us a review, we are so pleased to hear of your experience with us!

Posted 3 years ago

“Fast shipping and great prices, will definitely be ordering more from Justjap”

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Posted 3 years ago

Hi Blake, Cheers for the review. We are so pleased to hear that you had a great experience with us, we look forward to dealing with you again soon!

Posted 3 years ago

“Awesome to deal with, parts arrived sooner than expected.”

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Posted 3 years ago

Hi Jason, Thanks for taking the time to leave us a review, we are so happy to hear you got your order much quicker than anticipated. We hope to deal with you again soon!

Posted 3 years ago

“Good product, delivered on time. Thanks for the service.”

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Posted 3 years ago

Hi Brad, Thanks for the review, we are so pleased to hear of your all-around positive experience with us!

Posted 3 years ago

“Very happy with my purchase and the time to get to me was super fast. Product received in perfect condition and fix perfectly. These guys are legit, would order again in a heart beat.”

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Posted 3 years ago

Hi Edgar, Thank you for your review! We are so pleased to hear of your positive experience with us!

Posted 3 years ago

“Very helpful”

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Posted 3 years ago

Thank you for the 5-star review! We are so pleased that we could help you out!

Posted 3 years ago

“Fast and reliable and was here when they said it was coming.”

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Posted 3 years ago

Hi Ellen, Thanks for taking the time to leave us a review! We are so pleased to hear that you are happy with our service!

Posted 3 years ago

“Top service with everything I bye for you guys”

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Posted 3 years ago

Hi Jack, Thank you so much for leaving us a 5-star review! We are so pleased to hear of your experience with us! We hope to deal with you again soon!

Posted 3 years ago

“Purchased the Blitz coilovers to suit GD WRX. Paid for the order on the website and picked them up the next day. Met at the gate with the box due to covid but that didn't matter at all. I'll definitely it from Justjap again. Thanks Guys.”

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Posted 3 years ago

Hi Joel, Thank you so much for taking the time to leave us a review. We are so pleased to learn of your positive experience with our team. We hope to deal with you again soon!

Posted 3 years ago

“Fast service and quality parts”

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Posted 3 years ago

Hi Charles Thanks for taking the time to leave us a review! We are so pleased to hear of your positive experience and hope to deal with you again!

Posted 3 years ago

“Definitely one of the best stores I have dealt with. My orders were shipped within the specified time 2-3 days with a very good packaging. Just a minor request from me under the order status section, it is good to put the tracking number of the courier for the customer because it is important to check how the delivery process is doing. In overall, I am very satisfied with the whole process of the order and the customer service was very friendly and they were able to provide me with the information I need. Thanks.”

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Posted 3 years ago

Hi Mohd, Thank you for your review and feedback. Our system should automatically link the tracking unless it is sent by our courier - Go Logistics (we try and stay on top of providing these tracking numbers). We are glad to hear that you are satisfied overall and hope to deal with you again in the near future!

Posted 3 years ago

“Just wanted shout out to Just Jap for their outstanding service. I needed splitfire coilpacks in a pinch, I could have driven down to Sydney from Newcastle to pick them up but I thought I’d just ring and see what their dispatch time was like. They were so helpful, they said they could get them to me in a day (day after tomorrow max) and told me to select standard delivery and they’d change it to direct freight on the back end. Well I got my coilpacks the day after! They’re in the car and it’s ready to be tuned. Couldn’t be happier, great customer service and amazing turn around. 10/10 would recommend these guys, thank you so much!”

justjap.com 5 star review on 1st March 2022

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Posted 3 years ago

Hi Lucinda, Thank you so much for taking the time to leave us a review. The team is so pleased to hear that we could help get your order to you as quickly as possible! We hope to deal with you again, hopefully under better circumstances!

Posted 3 years ago

“Very good service and most importantly very friendly. Price is affordable.”

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Posted 3 years ago

Hi Bilal, Thank you for leaving us a review, we are so pleased to hear of your positive experience in dealing with our team! We look forward to dealing with you again soon!

Posted 3 years ago

“Delivery was very quick, parts well packaged and exactly what I ordered.”

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Posted 3 years ago

Hi Gary, Thanks for taking the time to leave us a review, we are so pleased to hear that your order got to you quickly!

Posted 3 years ago

“Easy checkout and no fuss, always delivered parts on time and 100% will buy parts again from you guys”

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Posted 3 years ago

Hi Jayden, We appreciate the 5-star review and the positive feedback! We look forward to dealing with you again soon!

Posted 3 years ago

justjap.com is rated 4.8 based on 1,046 reviews